Tekklina (Hesperia) - 5.0/5 Rated MSP Reviews & Services

Tekklina (IT Services & Computer Repair) is a Balanced MSP based in Hesperia, holding a 5.0/5 rating across 19 reviews. Customers most often mention Exceptional customer satisfaction. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 5 (19 reviews) AI Trust Score: 84/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for Tekklina

84
Trust Score
19
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

Hesperia, California

Tekklina Quotes?

Service Delivery Operational Analysis summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Exceptional customer satisfaction

Most Common Customer Feedback Themes

computer
edson
recommend
helped
everything

AI Review Intelligence Summary

Based on 19 reviews averaging 5.0 stars, overall feedback is excellent. Reviews are largely general in nature without a strong recurring theme.

Customer Review Highlights

Corey Rodriguez

Took my PC here for a motherboard and cpu replacement. Edson was able to get my PC and start on it within the hour very quickly, and had everything done the same day. Definitely an awesome service, would return!...

Shawn P

Highly recommend! Brought in a computer my son had been building and got hung up on, he quickly figured out the problems and had it up and running the same day. We are very happy! Thank you Edson!...

Johnny Gonzalez

Needed help to figure out what survived in my PC when my power supply burnt out. Was super informative and gave me multiple options on what routes we can take. In the end I got my PC back and running. Definitely recommend this guy!...

Rutger Metzgar

I have had work done on my PC twice already. Edson is the dude!!!! he took the absolute most care of me as a customer and treated me as a friend. ANY questions I had even after service he always replied and helped remotely. This is the best quality service Ive ever had. Highly recommend this company...

Jenny Rosta

Amazing customer service! Very professional! They had my sons computer fixed in less than 3 hours and ready for pick up. Will absolutely bring my devices here, and do buisness again. Highly recommend ? ? ? ? ? …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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