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Tekscape Inc. Reviews, Services & Trust Score

Tekscape Inc. | Managed IT Services NYC operates as a Balanced MSP with notable strengths in Strong communication, Professional client interactions. The company appears best suited for 10-100 employees organizations seeking Standard IT support.
⭐ 4.1 (9 reviews) AI Trust Score: 77/100 Balanced MSP Standard
Best For 10-100 employees environments needing managed IT support
Support Model Standard
Strongest Area Communication Quality
Operational Profile Balanced MSP

✨ AI Insights for Tekscape Inc.

77
Trust Score
9
Analyzed Reviews

😊 Positive: 66%

😐 Neutral: 11%

😠 Negative: 23%

🌐 Visit Website

New York, New York

Tekscape Inc. Quotes?

Operational Assessment

Tekscape Inc. | Managed IT Services NYC operates as a Balanced MSP with notable strengths in Strong communication, Professional client interactions. The company appears best suited for 10-100 employees organizations seeking Standard IT support.
Best Fit 10-100 employees
MSP Archetype Balanced MSP
Support Style Standard
Operational Maturity Established

Operational Scoring

70
Support
85
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Strong communication
Professional client interactions

When This MSP Is A Strong Fit

  • 10-100 employees organizations seeking managed IT services

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Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.

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Situations Where Alternatives May Be Worth Comparing

  • Businesses with advanced cybersecurity compliance requirements
  • Multi-location enterprise infrastructure environments

Most Common Customer Feedback Themes

Professional and knowledgeable team
IT and network solutions
Office project support
Hands-off process for clients
Ongoing IT management
Sales and engineering issues
Misleading cold calls
Customer satisfaction

AI Review Intelligence Summary

TekScape is recognized for its professional and knowledgeable team, delivering excellent IT, collaboration, network, and VOIP solutions. Many customers appreciate their hands-off, supportive approach, especially during office projects, leading to high satisfaction and ongoing IT management partnerships. However, some negative experiences highlight issues with sales and engineering teams, including unfulfilled promises and poor communication tactics like misleading cold calls. Overall, the company is praised for professionalism and effective solutions but has isolated concerns regarding customer interactions and project execution.

Customer Review Highlights

Alicia Psciuk

We used TekScape for a project and were blown away by how hands off we had to personally be through the process. As we all know, IT is instrumental in most businesses and can be overwhelming to entrust that piece to someone else. We never …...

Andrew Dinsmore

Great company. Knowledgeable team. For your collaboration, network and VOIP needs, they are an excellent provider and support team....

Caitlin Valenti

We used Tekscape for a project of our new office they were very professional and helpful as they guided us through everything. Now they manage our IT & technology and we are beyond satisfied!...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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