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TEMA Reviews, Services & Trust Score

TEMA operates as a Balanced MSP with notable strengths in Strong communication. The company appears best suited for 10-100 employees organizations seeking Standard IT support.
⭐ 0 (3 reviews) AI Trust Score: 41/100 Balanced MSP Standard
Best For 10-100 employees environments needing managed IT support
Support Model Standard
Strongest Area Communication Quality
Operational Profile Balanced MSP

✨ AI Insights for TEMA

41
Trust Score
3
Analyzed Reviews

😊 Positive: 67%

😐 Neutral: 33%

😠 Negative: 0%

Nashville, Tennessee

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Service Delivery Analysis

TEMA operates as a Balanced MSP with notable strengths in Strong communication. The company appears best suited for 10-100 employees organizations seeking Standard IT support.
Best Fit 10-100 employees
MSP Archetype Balanced MSP
Support Style Standard
Operational Maturity Established

Operational Scoring

70
Support
85
Communication
70
Technical
70
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Strong communication

When This MSP Is A Strong Fit

  • 10-100 employees organizations seeking managed IT services

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Situations Where Alternatives May Be Worth Comparing

  • Businesses with advanced cybersecurity compliance requirements
  • Organizations preferring providers with larger review histories
  • Multi-location enterprise infrastructure environments

Most Common Customer Feedback Themes

Workplace satisfaction
Quick information access
TEMA/TNEMA website usability
Emergency Alert System (EAS) test
Communication effectiveness
User experience with alerts
Information dissemination speed

AI Review Intelligence Summary

The reviews reflect a generally positive experience with the workplace and communication channels. One reviewer praises the workplace environment, calling it the best place to work. Another highlights the quick accessibility of information on the TEMA opening page, emphasizing how fast they found the relevant post. However, there is a noted issue with the text Emergency Alert System (EAS) test in Tennessee, where many users did not receive the intended message, indicating some communication gaps. Overall, the feedback suggests satisfaction with the workplace and information availability, but also points to areas for improvement in alert dissemination.

Customer Review Highlights

Jill T ⭐ 4/5

Best place to work!...

Philip P. Davis ⭐ 4/5

If one had looked just a bit farther they would know that it took me about 1.8 seconds to see the post on TEMA opening page!...

Stephanie Walter ⭐ 4/5

Today's (Sept 1, 2016) was a test run of txt EAS in TN. Unfortunately, many ppl, including myself, did not get the part of the txt that was supposed to tell us that little tidbit. If one had looked just a bit farther, they would know that...it took me about 1.7 seconds to see the post on TNEMA's opening page....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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