The AME Group (Baton Rouge) - 4.8/5 Rated MSP Reviews & Services

The AME Group is a Balanced MSP based in Baton Rouge, holding a 4.8/5 rating across 21 reviews. Customers most often mention Fast response times, Helpful support team, Strong communication, Professional client interactions. Best suited for 1-25 employees (small business) organizations seeking high-touch IT support.
The AME Group logo

Is this your business? Claim it — takes a minute, no separate signup needed.

Already have a CompareMSP account? Log in instead.

⭐ 4.8 (21 reviews) AI Trust Score: 82/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
85/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
85/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
90/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model High-touch
Strongest Area Client Relationships
Operational Profile Balanced MSP

✨ AI Insights for The AME Group

82
Trust Score
19
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

Baton Rouge, Louisiana

The AME Group Quotes?

MSP Operational Intelligence Profile summary

Operational Scoring

85
Support
85
Communication
70
Technical
90
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Fast response times
Helpful support team
Strong communication
Professional client interactions

Most Common Customer Feedback Themes

Helpful support team
Fast response times
Strong communication
Professional client interactions
matt

AI Review Intelligence Summary

Based on 19 reviews averaging 4.9 stars, overall feedback is excellent. Customers most often mention helpful support, responsive support, strong communication, professionalism.

Customer Review Highlights

Diego Andrade

Use this firm and they are responsive, knowledgeable and very helpful....

Claire Poche

Top-notch IT support from start to finish. Fast response time, great communication, and they truly know what they’re doing. I highly recommend the AME Group but especially Matt. :)...

Tara Cone

Absolutely love Matt at AME Group! Excellent service and always willing to help. Always solves my problems and is always on time with requests....

Shelley Rogillio

The AME Group provides outstanding IT support! They are fast, reliable and professional. They resolve issues quickly, communicate clearly, and keep our systems running smoothly with zero hassle. I highly recommend The AME Group and especially our favorite, Matt Skipper!...

Sallie DuPont

AME is quick to respond and great at following up until the problem is solved. Matt is attentive, personable, and can explain IT jargon to lay people. Highly recommend!!!!!...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

Leave a Review

Reviews are checked by our team before they go live.

🚀 Get Free Quotes

Questions & Discussions

Ask questions, share experiences, or discuss The AME Group.


No discussions yet. Be the first to ask a question about The AME Group.

When This MSP Is A Strong Fit

  • Businesses needing highly responsive support
  • Organizations prioritizing relationship-driven IT support
  • 1-25 employees (small business) organizations seeking managed IT services

Estimate Potential IT Support ROI

Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.

Launch MSP ROI Calculator >>