The AME Group in Lawrence: 4.7-Star MSP Reviews & Trust Score

The AME Group is a Balanced MSP based in Lawrence, holding a 4.7/5 rating across 12 reviews. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 4.7 (12 reviews) AI Trust Score: 82/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for The AME Group

82
Trust Score
5
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

Lawrence, Indiana

The AME Group Quotes?

Operational Overview summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Most Common Customer Feedback Themes

Technical execution concerns
years
professional
time
tech

AI Review Intelligence Summary

Based on 5 reviews averaging 5.0 stars, overall feedback is excellent. Some reviewers raised concerns about technical execution concerns.

Customer Review Highlights

RandybModelaircraft

the ticket was processed quickly from the time i opened it to the time it was closed Thank You AME...

AMA AMA

The Tech Quick and Pleasant. Have used AME for Years.. Great Honest Service....

Latajia Gomis

Professional staff that listens to your concerns and able to solve technical issues with ease!...

Scott Kane

My laptop would not log onto the local WIFI network. After trying to fix it remotely, I went in to the main building where your worker on site helped fix it. …...

Kim Streeter

We have been a customer of AME Group for over 16 years. It is a huge piece of mind to partner with a company that is professional, knowledgeable, and insightful in handling our company's technology needs....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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