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The AME Group Reviews, Services & Trust Score

The AME Group (Nashville) operates as a Balanced MSP with notable strengths in Fast response times. The company appears best suited for 10-100 employees organizations seeking High-touch IT support.
⭐ 0 (14 reviews) AI Trust Score: 74/100 Balanced MSP High-touch
Best For 10-100 employees environments needing managed IT support
Support Model High-touch
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for The AME Group

74
Trust Score
14
Analyzed Reviews

😊 Positive: 92%

😐 Neutral: 4%

😠 Negative: 4%

Nashville, Tennessee

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Operational Overview

The AME Group (Nashville) operates as a Balanced MSP with notable strengths in Fast response times. The company appears best suited for 10-100 employees organizations seeking High-touch IT support.
Best Fit 10-100 employees
MSP Archetype Balanced MSP
Support Style High-touch
Operational Maturity Established

Operational Scoring

85
Support
70
Communication
70
Technical
70
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Fast response times

When This MSP Is A Strong Fit

  • Businesses needing highly responsive support
  • 10-100 employees organizations seeking managed IT services

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Situations Where Alternatives May Be Worth Comparing

  • Businesses with advanced cybersecurity compliance requirements
  • Organizations preferring providers with larger review histories
  • Multi-location enterprise infrastructure environments

Most Common Customer Feedback Themes

Knowledgeable staff
Excellent customer service
Responsive support
Personalized recommendations
Professionalism
Nashville office team
Positive client relationships
Quick problem resolution

AI Review Intelligence Summary

The AME Group receives consistently positive feedback for its knowledgeable, personable, and professional team, particularly highlighting excellent customer service and responsiveness. Clients appreciate the team's willingness to understand business needs, provide tailored recommendations, and promptly resolve issues. The Nashville office and specific staff members like Matt, Greg, Sophia, and David are frequently praised. However, there is one negative review labeling the company as "a horrible place," but it appears to be an outlier amid predominantly favorable comments. Overall, the company is valued as a reliable and customer-focused IT service provider.

Customer Review Highlights

Buffy Wilson ⭐ 4/5

I have enjoyed working with the AME Group since taking over the IT responsibility in the company. The account and service teams are personable and knowledgeable. They educate clients on services, current industry trends and solutions. They are open to hearing our business needs and provide good recommendations....

C J ⭐ 4/5

The address for ANS is 820 Palmer Place...

Corine Frank ⭐ 4/5

Very pleasant as always and quickly resolved my problem...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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