The Computer Clinic (Bloomington) - 4.8/5 Rated MSP Reviews & Services

The Computer Clinic is a Established, High-Volume MSP based in Bloomington, holding a 4.8/5 rating across 291 reviews. Customers most often mention Helpful support team, Strong communication. Best suited for 100+ employees (mid-size to enterprise) organizations seeking standard IT support.
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⭐ 4.8 (297 reviews) AI Trust Score: 82/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
85/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 100+ employees (mid-size to enterprise) environments needing managed IT support
Support Model Standard
Strongest Area Communication Quality
Operational Profile Established, High-Volume MSP

✨ AI Insights for The Computer Clinic

82
Trust Score
27
Analyzed Reviews

😊 Positive: 88.89%

😐 Neutral: 0.00%

😠 Negative: 11.11%

🌐 Visit Website

Bloomington, Indiana

The Computer Clinic Quotes?

Operational Overview summary

Operational Scoring

70
Support
85
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Helpful support team
Strong communication

Most Common Customer Feedback Themes

Helpful support team
Strong communication
computer
laptop
experience

AI Review Intelligence Summary

Based on 27 reviews averaging 4.6 stars, overall feedback is excellent. Customers most often mention helpful support, strong communication.

Customer Review Highlights

jenifer fidelia

Eli was really nice and accommodating throughout the whole process. He was understanding of my needs, took the time to listen, and made sure I was comfortable with the options before moving forward. He was also knowledgeable and …...

Joshua Ohmer

Great service and not too expensive! My laptop lost power suddenly, and they ran tests to determine it needed a new battery. Testing and ordering the part took a week, but there was only one hour of labor charged, so I didn't have to pay attention lot. Would definitely visit them again....

Shaun

Went in to buy some wi-fi antennas and a computer case. The employee was extremely friendly and the prices were very reasonable. Excellent business!...

Scott Stucky

These guys worked on an old laptop for me and installed a fresh updated copy of windows just as I requested. Very quick, friendly & easy to work with. Thanks!...

Tristan Gray

Adding this review late after the fact as I was unsure about my experience but have decided I would like to share it to help others make an informed decision. About a year ago I came in with a system that wouldn't post. I was convinced it …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 100+ employees (mid-size to enterprise) organizations seeking managed IT services

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