The Independent Server (Hempstead) - 3.7/5 Rated MSP Reviews & Services

The Independent Server is a Balanced MSP based in Hempstead, holding a 3.7/5 rating across 3 reviews. Some reviews also note Limited review history. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 3.7 (3 reviews) AI Trust Score: 15/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for The Independent Server

15
Trust Score
1
Analyzed Reviews

😊 Positive: 0%

😐 Neutral: 0%

😠 Negative: 100%

🌐 Visit Website

Hempstead, New York

The Independent Server Quotes?

Operational Assessment summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Most Common Customer Feedback Themes

nonexistent
worse
receptionist
never
picks

AI Review Intelligence Summary

Based on 1 review averaging 1.0 stars, overall feedback is below-average. Reviews are largely general in nature without a strong recurring theme.

Customer Review Highlights

John Padilla

The worse, service is nonexistent receptionist never picks up calls I lost out on 10 jobs because their services are nonexistent I personally think this is a sham. Use there service at your own risk. I was not helped while out on the field causing me to lose money and work....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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