The MacMan LLC Moore - MSP Reviews, Trust Score & AI Analysis

The MacMan LLC operates as a Balanced MSP with notable strengths in Helpful support team. The company appears best suited for 25-100 employees organizations seeking Standard IT support.
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⭐ 4.4 (85 reviews) AI Trust Score: 65/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 25-100 employees environments needing managed IT support
Support Model Standard
Strongest Area Client Relationships
Operational Profile Balanced MSP

✨ AI Insights for The MacMan LLC

65
Trust Score
25
Analyzed Reviews

😊 Positive: 68%

😐 Neutral: 4%

😠 Negative: 28%

🌐 Visit Website

Moore, Oklahoma

The MacMan LLC Quotes?

Operational Assessment summary

Operational Scoring

70
Support
70
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Helpful support team

Most Common Customer Feedback Themes

Helpful support team
macbook
place
apple
about

AI Review Intelligence Summary

Based on 25 reviews averaging 3.8 stars, overall feedback is mixed. Customers most often mention helpful support.

Customer Review Highlights

Tamra Albritton

I had an incredible experience recently. From the first call I made I felt comfortable and confident that my problem with my computer would be fixed and that I would not be taken advantage of. I was explained in detail the process, the …...

Sam Chereso

Anytime I’ve needed help during my time at OU, I’ve gone to the Mac Man. Whether it was getting my phone or laptop fixed, or just figuring out what to do, they’ve always been super helpful. He genuinely cares about helping you solve your problem....

Cayla Morales

They were so nice and attentive very good customer service I was stressing so much about my computer screen and they got everything sorted out for me definitely recommend...

Yinghong Liu

Very nice place! They fixed my broken screen quickly and charged reasonable rates. I was not so sure in the beginning when I saw the ratings. Then I realized that most of the issues were irrelevant with the quality of their work. I am so glad I chose to come here....

Hannah Bryant

This place was recommended to me by a trusted family member when I discovered my display was messed up in the middle of my semester on a week where I had two midterms due. I was so stressed and scared because I didn’t have a huge budget to …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 25-100 employees organizations seeking managed IT services

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