Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 96.00%
😐 Neutral: 0.00%
😠 Negative: 4.00%
Edmond, Oklahoma
The Tech Shop Quotes?Based on 25 reviews averaging 4.8 stars, overall feedback is excellent. Customers most often mention helpful support, strong communication, professionalism.
Owner was very professional and friendly. Taught me everything I need to know about my issue and gave a very fair price compared to the other three places I visited and he gave the most realistic deal. Only charges you for what you need and …...
Absolutely honest person. Helped me incredibly fast was nice and not condescending and saved me hundreds of dollars. Best place in the okc area hands down...
I had what I thought was a problem, but they told me it wasn't a problem after all showed me the actual issue, and they were patient with my tech challenged self …...
Matt took the time to find a memory stick for an older laptop and install it without an appointment. He communicates well and charged a very fair price. I highly recommend The Tech Shop for any device repair....
Ridiculous. They act like it’s impossible to diagnose and repair a desktop. The very next shop took ours in, diagnosed and made two repairs. These guys did all they could to avoid doing a thing. Like they have no desire to work....
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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