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theITSupportCenter

Philadelphia, Pennsylvania

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About theITSupportCenter

theITSupportCenter is a managed IT service provider based in Philadelphia, Pennsylvania, offering technology solutions for businesses of various sizes. Providers in this region typically support industries such as healthcare, finance, legal services, and small-to-mid-sized enterprises that require reliable IT infrastructure and cybersecurity protection.

Businesses evaluating theITSupportCenter should consider factors such as service responsiveness, cybersecurity capabilities, pricing structure, and industry expertise. Local MSPs often provide faster on-site support and a better understanding of regional business requirements.

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Our Analysis of theITSupportCenter

Based on available data, customer reviews, and service offerings, theITSupportCenter appears to provide managed IT services focused on reliability, support quality, and business continuity. Companies in Philadelphia often prioritize providers that offer proactive monitoring, fast response times, and strong cybersecurity practices.

Strengths

  • Local presence in Philadelphia for faster support
  • Managed IT and support services for business continuity
  • Focus on cybersecurity and infrastructure stability

Considerations

  • Pricing may vary depending on service scope
  • Businesses should confirm SLA terms and response times
  • Compare with similar providers before final decision

Best For

theITSupportCenter is generally a good fit for small to mid-sized businesses looking for ongoing IT support, cybersecurity services, and scalable infrastructure solutions in Philadelphia.

How to Choose Between theITSupportCenter and Other MSPs

When comparing theITSupportCenter with other providers in Philadelphia, businesses should evaluate:

  • Response times and availability (24/7 vs business hours)
  • Cybersecurity capabilities and compliance support
  • Scalability of services as your business grows
  • Customer reviews and satisfaction levels
  • Transparency in pricing and contracts

CompareMSP helps simplify this process by allowing you to evaluate multiple providers side-by-side and request quotes directly from top-rated MSPs in your area.

FAQs about theITSupportCenter

What services does theITSupportCenter offer?

theITSupportCenter provides IT Support, .

Where is theITSupportCenter located?

theITSupportCenter is based in Philadelphia, Pennsylvania.

How can I contact this MSP?

You can contact them via phone or request a quote using the form on this page.

Pricing Insights

Managed IT service pricing in Philadelphia typically depends on the size of your business, number of users, and level of support required. While exact pricing for theITSupportCenter may vary, industry benchmarks include:

  • $100 to $250 per user per month for fully managed IT services
  • $75 to $150 per device per month
  • $100 to $200 per hour for on-demand IT support

Businesses should request a custom quote to understand exact costs and compare pricing across multiple providers to ensure the best value.

Reviews


Number of reviews : 0

Great company to work for. Applied and in a couple of days heard back from them. The interview and training process was very straight forward and helped prepare me for the job. The job itself is professional and enjoyable. I really …

For 10+ years I’ve been using theITSupportCenter - I can say - GREAT people and GREAT company. 5 Stars from this customer.

My experience interviewing with this company was so bad that I feel compelled to speak. In advance of them forcing one of their employees to write a review in response to mine: I withdrew voluntarily: …

I've worked with theITSupportCenter for over half a decade (at the time of this writing) and they've always gone above and beyond for me. This is one of the few places I don't feel like the only person actually getting work done while my peers sit around, as everyone strives to do their best for customers, employees, and themselves.

It’s a tough interview process, but totally worth it. The management is invested in having their employees grow & succeed. …

Responsiveness, Quality, Professionalism, Value

This is a scam company!

I was employed here during the beginning of the COVID shutdown as a remote position, the company and coworkers were nice enough but everything seemed fishy. I was required to be on camera at all time during work hours (aside from breaks) as …

My interview process with theITSupportCenter was great. I was given several options for interview times and the person interviewing me was always on time and very professional. The onboarding process was smooth and the training provided was …

Response from the owner

Problem was solved quickly and without any issue. Thank you

Quick and easy. Knew what I needed done and got it done. Thank you.

Very pleased with speed and completeness

Helpful and fast service

Submitted for an interview, position as some sort of support manager lead. Got the call on a Saturday, the interviewer clearly hadn't even reviewed my resume and asked me what I had done to prepare for the interview. Ide done nothing. He …

Steve contacted McLemore Building Maintenance to get information about our Chief in command when I stated I would take down his information and pass it along to the Department he quickly got upset and hung up. Very Rude.

I have been working remotely for this company for about 7 months and it's been an extremely positive experience. The hiring process is a bit rigorous but it's in the spirit of finding the best fit for both the company and employee. …

I was scheduled for an Interview and waited for an extra 2 hours but I never received anything, no text, call or email. Seems like a totally fony job, not sure why post a job when your not interested in hiring. Complete waste. Would give -1 stars if I could.

Great SERVICE

Seems silly how much people post to complain or say there is fraud. I was told it straight during the interview process that if requested materials have not been sent to their recruiting email, as per the instructions in the google form for …

The process day one with theITSupportCenter has been nothing but great! The whole team is very helpful and knowledgeable. Also, If you follow their leadership they will set you up for success.

AIT Worldwide IT tech support has been consistent on every call i made to solve a specific issue. They were kind, good listerners and solution oriented.

I've been working at theITSupportCenter for over 4 years now and from the very beginning, they have gone out of their way to recognize my work ethic and desire to do my best when providing service to our customers and have rewarded my efforts.

Avoid them at all cost, nightmare! The positives here are not reconcilable and most likely fake. This company has no money and low ball people as their clients hate them and drop their services. We read the actual offer compared to what …

This company is great to work for and my coworkers are outstanding. I highly recommend it for all your IT support needs

I've read these negative reviews and don't understand them. This is an extremely well-run company that has created great opportunities for it's employees. While they are rigorous in the interview process and careful to choose top-notch, …

At first it was just a sales call. I took it, and listened, and after realizing that I run my department in a way similar to how their company operates, I declined. Then the second call. No problem. Slight explainer and a polite goodbye …

DO NOT TRUST THIS COMPANY IT IS FRAUD.

i think this is the second review I've left on google. That's to say it would take something radical for me to do so as I feel publicizing my opinion is unnecessary. I think this company may be doing some fraud. If you check out many of the …

Company reached out to schedule in interview. We had a time set. 16 minutes after the interview was scheduled to start, I received a notification that the interview was cancelled and they would be saving my information for later. If they …

a year ago

Response from the owner

Response from the owner

What in the world is up with this company? Who is running the logistics for jobs? Horrendous process and seems very scammy.

Kevonte was quick to solve my problem. ? …

As Alex said above, I was scheduled for an interview but never heard from them. Arranged my day around it and sat for an hour and a half waiting for a call. I understand fishing through applications can be tough, but don't waste peoples time

I enjoyed my talks with Bijan. However, they say they have a base salary, but it's adjustable. Also, they micro manage by forcing you to have a camera in your room to watch what you're doing. They expect you to work 10 hrs a day from 8am to …

Started from the bottom, now, new positions are being created as I keep shattering the ceilings... …

I’ve been reaching out to Support Team many times over the last few years. Always received a quick response and majority of issues were solved on the same day. 5/5

I got a mail in response of my application. In it they want my audio introduction and asked for resume. But I'm not sure whether they recruit foreigner or not. There was no such guidelines in zip. But I'm very willing to work for. Is there any one who can tell me about this issue?

Horrible customer service!! No human being to answer phone, i have been leaving messages for days without any reply or communication by phone or email.

Gabrielle helps me really good

This is the type of company whose sales team will cold call numbers that are on the National Do Not Call Registry, harassing them for business, and ignoring their requests to stop. I've been called 4 times...so far. …

Extremely positive and professional. Great job.

Job expects you to supply equipment.

I wish I could recommend theITSupportCenter as it seems they could be a pleasant experience for whoever works with them, but unfortunately I've not had that experience. I was scheduled for an interview one week ago but I was never called by …

Went through the application process and was pleasantly surprised they wanted you to email your resume directly instead of just having 1,000 indeed applications. …

I don't understand why some individuals have negative things to say about the company. In my experience, it's a well-managed organization that operates legitimately and knows what it's doing. If you haven't received a callback after an …

I would not prefer to give even one star. Horrible experience with this company. After submitting the job application immediately I received the audio assessment. I completed the assessment and based on which after one or two days I was …

A really great place to work remotely. It provides the ideal work life balance and you are helped at every step of the way to succeed. They have a systematic, professional and procedure driven approach which allows you to operate smoothly and efficiently and grow within the company. Highly recommended

Extremely prompt, friendly and helpful.

Great experience

Services

IT Support

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