Todd Technologies (Westland) - 4.9/5 Rated MSP Reviews & Services

Todd Technologies, LLC is a Security-First MSP based in Westland, holding a 4.9/5 rating across 56 reviews. Customers most often mention Security-focused operations, Professional client interactions, Exceptional customer satisfaction. Best suited for 25-100 employees organizations seeking standard IT support.
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⭐ 4.9 (56 reviews) AI Trust Score: 91/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
90/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 25-100 employees environments needing managed IT support
Support Model Standard
Strongest Area Security Readiness
Operational Profile Security-First MSP

✨ AI Insights for Todd Technologies

91
Trust Score
5
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

Westland, Michigan

Todd Technologies Quotes?

Operational Assessment summary

Operational Scoring

70
Support
70
Communication
70
Technical
80
Relationships
90
Security

Operational Characteristics Customers Frequently Mention

Security-focused operations
Professional client interactions
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Security-focused operations
Professional client interactions
installation
recommend
gabriel

AI Review Intelligence Summary

Based on 5 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention a security focus, professionalism.

Customer Review Highlights

Austin LaBray

Highly recommend Gabriel Todd for your home network installation and Coax/Ethernet Cable wiring and installation. He was very knowledgeable and insightful. He came to my house and gave me a few different options (estimates) for the work. …...

Gregory Conyers

Gabriel did an excellent job installing our TV over a tricky fireplace. This is the second time we have hired him for a tv installation. He was professional personable and on time. I recommend Gabriel and would definitely look to hire him for more projects....

Sabrina Murry

I had an excellent experience! He was extremely professional from start to finish. We made a plan, and he stuck to it perfectly. He provided an ETA of when he would be done, and he finished right on time. The process was quick, efficient, …...

Brittany Perry

Todd technology was very professional. He is very quick & efficient with his work and does not do a rush job. The quality is amazing. He provides mounts if you don’t know what to buy. 10/10 definitely recommend!...

Kristen Campbell

We recently had Todd Technologies install an outdoor surveillance security system for our elderly grandmother. From the initial consultation to the installation, the professionalism, expertise and genuine care was beyond apparent. We feel …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 25-100 employees organizations seeking managed IT services

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