Total IT Reviews, Services & Trust Score
✨ AI Insights for Total IT
Trust Score
Analyzed Reviews
😊 Positive: 100%
😐 Neutral: 0%
😠 Negative: 0%
Richardson, Texas
Total IT Quotes?MSP Intelligence Profile
Operational Scoring
Operational Characteristics Customers Frequently Mention
When This MSP Is A Strong Fit
- Businesses needing highly responsive support
- Organizations prioritizing relationship-driven IT support
- 10-100 employees organizations seeking managed IT services
Estimate Potential IT Support ROI
Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.
Launch MSP ROI Calculator >>Situations Where Alternatives May Be Worth Comparing
- Businesses with advanced cybersecurity compliance requirements
- Organizations preferring providers with larger review histories
- Multi-location enterprise infrastructure environments
Most Common Customer Feedback Themes
AI Review Intelligence Summary
Total IT provides exceptional IT support in the Dallas-Fort Worth area, praised for their expertise in various operating systems, cloud services, and prompt, professional customer service. Clients appreciate their availability seven days a week, local presence, and effective remote support, especially during the COVID-19 pandemic. The team, including individuals like Jared and Joel, is noted for being helpful, kind, and responsive, leading to fewer technical issues compared to previous providers. Overall, customers highlight the company's reliability, professionalism, and positive impact on their business operations.
Customer Review Highlights
BEST IT SUPPORT IN DFW No kidding, they really know how to keep your computer systems running - Incredibly well versed in all the major O/S, Cloud Services, anything to do with …...
Total IT took over our tech support for our company a few months ago and so far it's been great. They are available 7 days a week which is important in a retail business. It's nice having a local company too and not dealing with people overseas in a call center....
Jared has been so great to work with using my VPN for work from home during the COVID19 shelter in place. He answers all of my inane questions in a professional way that is easy to understand. I've had to call him 4-5 times now and he …...
Review Data Sources
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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