Total Network Designs Louisville - MSP Reviews, Trust Score & AI Analysis

Total Network Designs operates as a Security-First MSP with notable strengths in Fast response times, Helpful support team, Strong communication, Security-focused operations, Professional client interactions, Exceptional customer satisfaction. The company appears best suited for 1-25 employees (small business) organizations seeking High-touch IT support.
Total Network Designs logo

Is this your business? Claim it — takes a minute, no separate signup needed.

Already have a CompareMSP account? Log in instead.

⭐ 4.9 (26 reviews) AI Trust Score: 82/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
85/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
85/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
90/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
90/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model High-touch
Strongest Area Client Relationships
Operational Profile Security-First MSP

✨ AI Insights for Total Network Designs

82
Trust Score
17
Analyzed Reviews

😊 Positive: 100%

😐 Neutral: 0%

😠 Negative: 0%

🌐 Visit Website

Louisville, Kentucky

Total Network Designs Quotes?

MSP Operational Intelligence Profile summary

Operational Scoring

85
Support
85
Communication
70
Technical
90
Relationships
90
Security

Operational Characteristics Customers Frequently Mention

Fast response times
Helpful support team
Strong communication
Security-focused operations
Professional client interactions
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Fast response times
Helpful support team
Professional client interactions
Strong communication
Security-focused operations

AI Review Intelligence Summary

Based on 17 reviews averaging 4.9 stars, overall feedback is excellent. Customers most often mention responsive support, helpful support, professionalism, strong communication.

Customer Review Highlights

CHRIS

Professional, Courteous, and extremely knowledgeable. Highly recommend!...

William Chady

Total Network Design has always been prompt and fair with the work they have done for us...

Laura Webb

TND is amazing. Always there when we need them and they have ALL the answers. Over the years, they've helped our company with countless needs and projects both big and small. Anything IT related, they've been by our side. Highly recommended!!...

Michelle Caffee

Thank you, Michelle, for taking the time to leave a five-star review. It’s wonderful to know you had a positive experience with Total Network Designs. Your feedback is truly appreciated....

Asa Terman

We switched our IT support to TND about 5 months ago and it has been a great change from our previous provider. TND is always very responsive and helpful, pricing is fair and we trust they are going to do right by us. This has made our …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

Leave a Review

Reviews are checked by our team before they go live.

🚀 Get Free Quotes

Questions & Discussions

Ask questions, share experiences, or discuss Total Network Designs.


No discussions yet. Be the first to ask a question about Total Network Designs.

When This MSP Is A Strong Fit

  • Businesses needing highly responsive support
  • Organizations prioritizing relationship-driven IT support
  • 1-25 employees (small business) organizations seeking managed IT services

Estimate Potential IT Support ROI

Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.

Launch MSP ROI Calculator >>