Total Networks - IT Support Phoenix, Managed IT Services

Thomas did a great job for me

Great experience with Total Networks. The tech was thorough, clearly communicated and helped me understand my options, then promptly executed my desired outcome. Thanks Total Networks! Big thumbs up.

Luke Barnes always finds a solution, there is no roadblock too big to overcome for him.

Dave and Stephanie at Total Networks have an excellent team of highly skilled engineers to solve your office technology challenges. Bonus is their whole staff is a pleasure to work with!

The Total Networks team really just rocks it. You are never disappointed with their service. Like ever.

Rick diagnosed and repaired my issue within minutes. I was back up and working in less than fifteen minutes. Great job!

Carol's assistance was very efficient. It was critical for this task to be completed in a timely manner and Carol accomplished this.

Carol is always helpful kind and a pleasure to deal with!

Total Network's has been amazing to work with, compared to what we had before - it's like night and day! Their ticketing system is great you know that they are working on getting you a resolution and if one person doesn't know the answer or they can't fix the issue; they will work together as a team to figure things out.

Super service. Thank you!

Thank you Total Net Works for the years of assistance you have provided for me. Some of my problems have not been easy for the techs to figure out but they never give up on me and always have provided a solution to my technical problems. …

Carol is always very helpful and courteous when I have talked with her. She goes above and beyond. :)

David is excellent like usual. He knew what to do right away and got it fixed after a few minutes. Thanks again David!

Thomas fixed my computer issue very quickly yesterday and followed up with me today to make sure I didn't have any further logging in issues.

I really appreciated that Debbie followed up on my help "ticket" and kept working on the matter until it was FULLY resolved. She is one of the many great staff members at Total Networks.

Response from the owner

I've in a CEO peer group with Dave and Stephanie Kinsey. The founders on Total Networks. I'm so impressed with them. They deeply care about their staff, clients, and their community. Did you you see they have over 260 five star Google reviews. That doesn't happen by accident.

The security training was very helpful and a great part of Total Networks. Ben was able to fix the issue very quickly during training.

Thomas made my issue so easy to fix. He knew exactly what needed to be done to get me up and going! Thank you so much for your help.

Cory did a great job! I got what I needed done within minutes!

I love this team. Super friendly, the staff will make you feel like you know each other for years. THANK YOU SO MUCH GUYS!!!

Not only did they help me. The staff was super helpfully and took time to check back with me they next day to make sure my promble got fix right.

Debbie is absolutely wonderful to work with. Her prompt attention to all details and helpful guidance is appreciated very much. Our partnership with TN is outstanding and Debbie has helped prove this time and time again!

We love Scott!!!! He’s the best, we had a great TEAMS training.

Thomas was very helpful and quick to get my issue resolved. TN is always fast and helpful when it comes to fixing my computer issues.

A needle in the haystack, I love working with anyone TotalNetworks!! Thank you so much Westley, Tony, Scott, Jon, and more!

Great services and quickly fixed my computer problem.

Total Networks provides fantastic IT service! I always get timely help and have never had an issue they couldn't resolve.

I was so stressed out due to my remote session going down after I had all my work disappear and Rick Lemon was so kind despite my stress and really put me at ease and saved my day with his expert help! I wouldn't recommend any other Tech support company! Rick was on the ball!

Very quick and professional service by all involved.

Great support. Luke is always there to help me, even when I had trouble overseas.

I always receive quality service from Total Networks. Cory was so helpful. He quickly and efficiently solved my problem.

I always get excellent and immediate service from our Total Networks techs. Someone always answers the phone, and their customer kindness is always evident. Thanks!!

Our experience with Total Networks has been very positive. They are responsive and are a true business partner in every sense of the word. In an industry where time is money, all efforts are made to minimize interruptions in service and their forward thinking strategic approach is key to our business.

Total Networks exceeds our expectations. The staff are professional, knowledgeable, responsive and treat everyone with the utmost respect. …

Thanks Scott! Some people in your office would say my expectations are very high and it’s hard to get a good score out of me and that may be true, but you deserve the scores I've given you today. You kept me updated every step of the way …

Jeff was great! Thanks for your help.

Shawn at Total Networks is my go-to guy for any computer problems. He is energetic and helpful when it comes to explaining the issue and how to avoid the problem in the future. The great thing about Total Networks is they are happy and willing to help with the smallest request to the most complex request and everywhere in between.

Scott came to my rescue today, again! He's always able to help me and is patient. Thanks again, Lainey

Wesley did a great job helping me swap my computer. Great company. Always quick to help.

Every time I need them to fix something, they do and it's amazing.

Absolutely a delight to work with every person on duty when I call. They stay with a problem until it's fixed. They are knowledgeable, dependable, friendly and extremely good at what they do.

As a technology consultant, I know what business IT professional services should look like. Total Networks embodies these principals, delivering the highest level of customer service and system availability around. If you need a managed services provider in Phoenix, it doesn't get much better than this!

Shawn was perfect as always! Great job Total Networks. He found the folder and saved the day!

“Shawn is a superstar!!!! We have enjoyed him and are so impressed with his expertise, his calmness in handling every situation and his attention to detail. He listens to every problem and quietly fixes it. Never in the 25 years that I have …

Jeff is awesome! Love it when I get him on the phone because I know I'm getting super fast and super quality technical expertise work!

Carol is always so helpful and cheery with any and every ticket!

We recently made the switch to Total Networks and we couldn't be happier. Our entire team is very appreciatative of the professionalism, quick response and knowlegdeable engineers we have worked with so far.

Excellent and speedy work. Tremendous staff. Very knowledgeable and capable. This is the best firm we have ever used. Carol is always great!

Total Networks has been the IT provider for our growing law firm for over a decade. It is the most professional and capable provider we have dealt with in the 50 years we have been practicing law. Its personnel are uniformly excellent. I can recommend this firm without reservation.

Great company to work with. Service is always fast, effective and professional.

Jeff always is able to fix anything! Great job on the check scanner.

Excellent customer service! My problem was after hours and Owen went above and beyond to get me going again! I highly recommend Total Networks to anyone!!

Solved an access [problem to a remote server very quickly, and efficiently. Very professional demeanor.

Best IT company I have worked with. Anytime I have a question or an issue it is resolved very quickly. I recommend them to everyone.

Hands-down the best IT company out there, they are available 24/7 and provide excellent customer service and support. I would highly recommend these folks to any business looking for a quality IT company!

We have used total Network for well over a decade. They are the best they’re responsive. They get the job done and they’re just nice people.

Thomas was a delight to work with! He solved my problem swiftly and efficiently.

Dan worked with me on an issue that I was having relating to combining multiple files and multiple types of files using a new program. He was wonderful and really spent a great deal of time first figuring out a process and then teaching …

This company is one of the best I've dealt with over the past year. I highly recommend them. They have all the knowledge we ever need and the few times they have had to learn a little more about a random program, they haven't hesitated to work hard to do what was needed.

Thomas was awesome! He got to the root of the problem quickly and got me back to work. Would definitely recommend him and Total Networks to others.

I thought I was expecting a call to connect my printer and they showed up to make it happen. Fast, friendly, and speedy service!

Total Networks is awesome. Their response is immediate. Carol is always a pleasure to work with.

Connor is a wiz! Thanks so much for such fast service!

Yet another issue solved by this all star team! Thank you for everything you've done in getting our new system setup and running smoothly!

they stay on it till the job's done!!!

This is a great group. Highly recommended. Great customer service and IT professionals at every level.

The entire team is focused and professional. Vish is very knowledgeable and great at taking a complex issue and dissecting it so the customer understands the issue. Great team work.

Worked with Carol today at Total Networks. She was awesome. Very professional, quick, courteous and friendly. Got the job done right!

I called here guys for help with my google business profile and the gentlemen who answed was so nice and gave me direction and was very customer service oriented. If I have any issues in he future I know who to call. Thank you for taking time and helping me out.