Total Wireless MSP Review: Ratings, Trust Score & Services in Van Nuys

Total Wireless is a Balanced MSP based in Van Nuys, holding a 4.2/5 rating across 23 reviews. Customers most often mention Helpful support team, Strong communication, Professional client interactions. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
Total Wireless logo

Is this your business? Claim it — takes a minute, no separate signup needed.

Already have a CompareMSP account? Log in instead.

⭐ 4.2 (23 reviews) AI Trust Score: 85/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
85/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
90/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Client Relationships
Operational Profile Balanced MSP

✨ AI Insights for Total Wireless

85
Trust Score
5
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

Van Nuys, California

Total Wireless Quotes?

Business Support Operations Analysis summary

Operational Scoring

70
Support
85
Communication
70
Technical
90
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Helpful support team
Strong communication
Professional client interactions

Most Common Customer Feedback Themes

Helpful support team
Strong communication
Professional client interactions
phone
excellent

AI Review Intelligence Summary

Based on 5 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention helpful support, strong communication, professionalism.

Customer Review Highlights

Anthony Chavez

Thank you Sai for helping me get a good deal on a new Samsung! Great service, good value!...

Christian Cotton

I stopped by Total to have my phone repaired and the young lady Karyme did a fantastic job in repairing my phone, which the Verizon I went to yesterday could not do. This is an excellent place for anything and everything involving your wireless phone. The tech support and service is unparalleled, she is excellent....

Dawn

Yesterday, on 11/30/24 at 7239, Van Nuys, Van Nuys, CA. 91405. Ms.Karyme provided me with extremely excellent customer service relations with my purchase. She is the leader in sales, in communication, and in work ethics. She possesses the …...

Filimon Avilez

She was an excellent sales person. I walked in thinking it was metro to pay my bill, but found out it was a other company. Then Karyme saw my cell phone and recommended a newer phone for free! All old was taxes and first month when I ported …...

Matt Deuschle

We had a great experience at Total Verizon thanks to Mohammed Imad. He was friendly, patient, and extremely helpful in setting us up with the perfect plan. He took the time to explain our options and made sure everything was tailored to our needs. Excellent service—we really appreciated his professionalism and support!...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

Leave a Review

Reviews are checked by our team before they go live.

🚀 Get Free Quotes

Questions & Discussions

Ask questions, share experiences, or discuss Total Wireless.


No discussions yet. Be the first to ask a question about Total Wireless.

When This MSP Is A Strong Fit

  • Organizations prioritizing relationship-driven IT support
  • 1-25 employees (small business) organizations seeking managed IT services

Estimate Potential IT Support ROI

Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.

Launch MSP ROI Calculator >>