Trendset Communications Group Clinton Township - MSP Reviews, Trust Score & AI Analysis

Trendset Communications Group, LLC. operates as a Balanced MSP with notable strengths in Strong communication, Exceptional customer satisfaction. The company appears best suited for 1-25 employees (small business) organizations seeking Standard IT support.
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⭐ 5 (6 reviews) AI Trust Score: 81/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
85/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Communication Quality
Operational Profile Balanced MSP

✨ AI Insights for Trendset Communications Group

81
Trust Score
6
Analyzed Reviews

😊 Positive: 100%

😐 Neutral: 0%

😠 Negative: 0%

🌐 Visit Website

Clinton Township, Michigan

Trendset Communications Group Quotes?

MSP Operational Intelligence Profile summary

Operational Scoring

70
Support
85
Communication
70
Technical
70
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Strong communication
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Strong communication
professional
projects
always
work

AI Review Intelligence Summary

Based on 6 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention strong communication.

Customer Review Highlights

Thomas Halasnik

From the first communication to the last this was one of the easiest jobs I ever had to do. TCG’s Work was done neat, the field crew was great to work with. And sales and support were professional, knowledgeable and prompt. A++...

David Dobson

I’ve been working with TCG for years at a couple different companies and many different projects and have always been able to rely upon them for quality work. From design, procurement, installation and support they have done a great job. I can always count on TCG and that’s priceless when time and money is on the line. Thank you!!...

Joel Storchan

Trendset Communications has provided services for the Wayne County Airport Authority for several years. They are always professional, complete projects on-time and within budget....

Paul R

Have worked with the team on a variety of projects from fiber to structured wiring. Very professional! Hard working team! They had also consulted on a point to point microwave link for voice and data communications. They are my first choice for projects within their scope of work....

Rob Pearsall

With TSG, know the job is going to be done well and probably better then expected. I trust them with every job, little to huge. Professional, timely. I fully recommend them to anyone...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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