uBreakiFix Reviews, Services & Trust Score
✨ AI Insights for uBreakiFix
Trust Score
Analyzed Reviews
😊 Positive: 75%
😐 Neutral: 10%
😠 Negative: 15%
Santa Clara, California
uBreakiFix Quotes?MSP Intelligence Profile
Operational Scoring
Operational Characteristics Customers Frequently Mention
When This MSP Is A Strong Fit
- 10-100 employees organizations seeking managed IT services
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Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.
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- Businesses with advanced cybersecurity compliance requirements
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- Multi-location enterprise infrastructure environments
Most Common Customer Feedback Themes
AI Review Intelligence Summary
Customers consistently praise the quick, professional, and friendly service provided by technicians, especially Ghafor and Vic, who are noted for their efficiency and expertise in phone repairs including screen replacements and battery fixes. Many appreciate clear communication, honest pricing, and value for money. However, some customers express dissatisfaction with long wait times, poor customer service experiences, and issues related to membership subscriptions and unexpected recurring charges. Overall, the service is highly recommended by many for its quality and speed, though a few caution about administrative and billing concerns.
Customer Review Highlights
Ghafor was really helpful in being able to quickly get me a screen protector for my phone! I just dropped my phone and wanted to get a screen protector applied urgently before I flew out in a few hours. The entire visit was done in less than 5 mins! Loved the quick service...
Vic was prompt, professional and so skilled! He was here on time and took only minutes to complete the repair. And I’m now texting this review from my phone that I thought was going to need to be replaced. So happy! Yay Vic!...
The repairs to my Samsung phone were well explained and completed promptly. Great service, great communication, great value! I recommend UbreakIfix for all your device Repairs....
Review Data Sources
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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