United Computer Service Inc. MSP Review: Ratings, Trust Score & Services in Logan

United Computer Service Inc. is a Established, High-Volume MSP based in Logan, holding a 4.6/5 rating across 66 reviews. Customers most often mention Helpful support team. Best suited for 25-100 employees organizations seeking standard IT support.
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⭐ 4.6 (66 reviews) AI Trust Score: 73/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 25-100 employees environments needing managed IT support
Support Model Standard
Strongest Area Client Relationships
Operational Profile Established, High-Volume MSP

✨ AI Insights for United Computer Service Inc.

73
Trust Score
25
Analyzed Reviews

😊 Positive: 84%

😐 Neutral: 0%

😠 Negative: 16%

🌐 Visit Website

Logan, Utah

United Computer Service Inc. Quotes?

Operational Overview summary

Operational Scoring

70
Support
70
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Helpful support team

Most Common Customer Feedback Themes

Helpful support team
computer
took
laptop
united

AI Review Intelligence Summary

Based on 25 reviews averaging 4.4 stars, overall feedback is strong. Customers most often mention helpful support.

Customer Review Highlights

Shelley Sadler

All my photos and videos have been saved! I was so impressed by how quickly it took to recover my files from an old computer I could no longer access. I called a few other places and some told me it's not possible. Others told me a price that was double what UCS charged me. So grateful to have my memories back! Thank you!...

Darcie Bennett

I have been so impressed with the service at United Computer! Morgan is knowledgeable and speedy at his work. He repaired my laptop and gave me tips for extending its life even further. Definitely would recommend to anyone needing computer repairs!...

Ryan Bohm

He destroyed several computers that contained all our family pictures and videos. He contacted my wife requesting she come pick up the computers and then proceeded to destroy them without any attempt to inform us of his intentions or …...

Kyle Parrish

Feel ghosted as of late went in multiple times in person to check on the progress of my laptop no one is ever there and the number on there door just goes strait to VM …...

Crandria 2001

They just took 50 bucks from us plus took the old parts and literally just said "you just had to push it (the new parts) in harder". It took literally less than 10 minutes for them to diagnose the problem and push the loose parts in. They …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 25-100 employees organizations seeking managed IT services

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