Unitel Voice

The most kindest and patient people I have dealt with. Thank you Unitel Voice!

Kim and Greg you rock!

Hello, to anyone, small business owners or entrepreneurs looking for a second 800 number. I signed up with Unitel, looking for a budget friendly service for my small business. I chose Unitel because of the great reviews on their support and …

Frank is the type of person you want out front with customers. He is genuinely a caring person and knows his stuff. I wish he worked for me. Thank you Frank!

So far so good! I reached out to customer support via chat and Kristen was right there with solutions! She is great! I am a new customer and am very pleased thus far.

Great Salon phone app with coworkers. Frank got my whole call system set up for me.

This is one of the best companies out there they have the best customer service.

Reliable and easy too use! Best company for 800 services.

Creating the phone number account was easy. Frank worked with me to walk me through the entire process of setting up the extensions and the voice mail. He made sure he covered all of the bases and answered every question I had. Excellent customer service.

Switched from the inconsistent connectivity, poor service and pricing games of iPlum and am so far quite pleased. Simple and effective, and transition was a breeze. Well done …

From the get-go, their team was incredibly helpful. The setup meeting was not only informative but also streamlined to ensure I understood every aspect of the service. …

This company and Chat support is totally a 5 Star. We were setup and going in a half hour. Usually I have seen within 15 minutes. Had an issue with Firefox Browser but on Chrome no issues at all.
I highly recommend this company. Purchasing Manager

Unitel stands out from the crowd!
It is simple to use. It does what it advertises. The tech support are real humans in the USA who know what they are doing. …

UniTel Voice provides awesome toll free number service at an amazing price. Their support team is great and their virtual phone system as every feature you need to run your business from anywhere. I highly recommend them!

Absolutely top notch service. Highly recommend them for your business needs.

Frank at Uni Tel is one of a kind!! What an honor and blessing to have him help me navigate their system!! Loving, kind, patient are just a few of the works I can use to describe him! Thank you so much Frank!!

In a word... fantastic! The virtual phone system is feature rich and true to their website description. The tutorial videos and articles make it easy to set up, easy to use and easy to edit as needed. When I had additional questions, I found the customer support to be second to none. I highly recommend Unitel Voice!

Unitel (Frank) was extremely helpful! He Managed my account seamlessly. Corrected my issues efficiently. Very happy with this company managing my 800 #'s.
David

We are a non profit animal rescue and have been using them for probably 8 yrs. And all has been well.

Greg was SUPER helpful! I was thrilled with the customer service he provided!

This was the first time I used a separate toll-free carrier. I had reservations and a whole lot of questions. Bob was very patient in explaining how everything worked and what he could and couldn't do for our rates. Over 1 year later and we …

Great customer service in terms of responses, professionalism, and resolving issues that I contacted them about. also received an additional service that will be vital for my business.

The set up was made easy and the reps were extremely helpful and friendly. I highly recommend Unitel for anyone looking for this type of service. Thank you Frank and the rest of the sales / support team for making everything so easy.

I purchased UniTel Voice about a month ago from a YouTube recommendation. I was skeptical after having issues with a previous provider. But, I will say this company is really great and they offer much more than the other provider. Their …

Getting onto Unitel was easy and painless and the customer service was great. Love that they make you your first greeting free of charge!

So Far so Good the system is the only one I found that does not charge per employee but rather for their services and # of phone lines like everyone should. Their support is super helpful, system was easy to set up I didn't even use their …

We had a glitch in our phone system. Unitel customer service representative, Frank S. was very thorough in going through the troubleshooting process, and also explaining the steps to take in future. In addition, he did a few test calls to ensure the system was working correctly. Great customer service today!

It is a nice system easy to use and very knowledgeable and friendly people who know how to help tou

Frank Super did a great job in assisting in getting my system up and running. Was polite spoke clearly and resolved my challenges quickly. Thanks!

I ordered service with UniTel over the weekend. (I was under the impression that this was a service that came with no service, and that I would have to figure out configuration on my own.) By Monday afternoon, a rep reached out to me to see …

I love working with Unitel Voice- the process was easy and Frank was fantastic!! 5 out 5

My experience with UniTel Voice was exceptional setting up my new company voice mail system. Frank in the technical department was competent, experienced, knowledgeable and patient with me. He did not rush me through the process and …

Updated review: my experience with Unitel’s texting setup has been one frustration after another. After waiting far longer than expected to get the texting feature activated, I was relieved when it was finally turned on, only to discover …

Amazing customer service, they called to follow up after I registered with them to find out if I had any questions and I did!!! She fixed my needs immediately and it's working perfect for me and my business.

These guys are great! Very great at communication. Shoutout to GREG!

The ease and support given to help me get my business number set up was far more than I expected. The consultation call was icing on the cake, the Rep not only explained all of the details of my service but he set everything up for me.

I am a small business, and UniTel has been incredibly helpful with my phone lines. Greg and Bob and the entire team have been responding quickly and resolving any of my phone issues in a short time. Thank you!

All of my experience have been really great. Jenne Vento did a terrific job helping me get set up. Thanks Jenne

Wow, excellent customer service and support...friendly, helpful, thorough! Plus, they said they continue to be available to help with tons of things moving forward as needed. I picked the right service for sure!

Customer service Rep Martha is Great. AND Taylor the Menu Options Manager, provided the best patience and corrected the issue. Awesome Taylor. Thank you

"OMG"!!!!...MY FIRST EXPERIENCE WAS GREAT!!! TAYLOR WALKED ME THROUGH EVERYTHING!!..HER "TONE" IN HER VOICE TOLD ME SHE WAS NOT AT A JOB BUT SHE ENJOYED HER JOB. I FELT KIND OF ASHAMED THAT SHE SPENT THIS TIME WITH ME TO EXPLAIN EVERY …

Frank, my tech support contact was absolutely AMAZING in triaging my issue and working through it on the phone. He was so helpful and gave an excellent explanation of the issue! Well done Frank, thank you!!! :-)

Where do I begin? Many times you read and see advertisements for products and services that you might think will help you run your business more efficiently. You compare rates, services, and features. Then you start using the service and …

We were in need of a new 800 service provider and selected UniTel Voice. We were worried about porting over a long held 800 number but it was a fast and easy transition. Their online videos for setting up departments and extensions were …

The scheduled phone appointment was prompt. The representative was knowledgeable and patient. The setup was seamless. He answered all of my questions. I will definitely recommend UniTel Voice to my friends for their startup companies.

The Unitel support team was very helpful in offering me the best options for my needs and implementing my choices. It was a joy to work with them. Thank you!

Greg was incredibly efficient and attentive and made me feel confident in unitels scope of services. Should I need additional services I would definitely use Unitel and would recommend to a friend.

I'm a very satisfied customer. Frank called me for a helping me set up my service correctly. Very professional and patient. Their customer service is above and beyond. Thank you again

I am very thankful for this app and their support team. They are extremally helpful and responsive. They helped and problem solved with all the things I couldn't figure out. They took charge and solved and informed me how it works. Can't …

I own an 800 number with this company. They have an amazing support team and excellent system that you can function right on your smartphone. I highly recommend using this company, especially if you own a business and want a permanent number that is flexible on how you use it.

My very first phone call into Unitel was answered quickly by a live, local agent. The agent answered all my questions and took the time to explain the processes to me. …

My account didn't get auto-provisioned quite correctly. Customer service was great and got the error resolved right away. Really Liking the interface, feature and service so far. I was easily able to set up the departments, department voice mails and extensions just the way I wanted.

I had Wendy R for my representative and she was very helpful, knowledgeable and patient when helping me to sort out my services. I would recommend their services and Wendy to help with any support. I had a great experience and she provided …

Excellent Service so far. The customer service rep Frank was awesome! I had no issues with getting in contact with a service rep and they were friendly. I wish all companies were like this. Great job and keep up the great work. Customer service is key and will keep your business growing!

Great cust. service. Highly unusual for tech to have a human & stateside & on demand support rather than the usual email or service ticket or DIY etc...

AMAZING service... extremely knowledgeable, friendly, easy to understand... I'd give 10 stars if I could :))

Frank was quick to understand my system and my needs. With his knowledge and ability, he made the setup a breeze.
It is nice to have UniTel as a business partner.

Unresponsive tech support. Failed us when we needed them the most.

I run a small business, Tour Black Atlanta, and Unitel Voice has been a game changer for my business. It helps to have a professional phone number for clients to contact us. The system is very easy to use and understand. The few times I …

I've been a customer of Unitel Voice for over 8 years, but my recent experience has been nothing short of disappointing. Despite being a loyal customer, when my credit card was stolen and I missed a payment, they suspended my telephone …

Taylor did an absolute amazing job of explaining everything to me! I highly recommend UniTel Voice for phone and texting service

Although new to Unitel Voice my experience thus far have been great. I received a welcome call upon Signing up at which time they offered me a free 30 minute consultation. The consultant was awesome he took his time to address all of my …

Well I have to say I just hung up the phone setting up my account with Frank (Customer Care Team) a Unitel Voice. I can’t stop smiling. This company is an outstanding asset for you small business companies. They offer so many different …

Set up with Frank Super was soooooo easy (and pleasant)! Thank you sir!
I’m excited for the roll out!

After a very frustrating experience with Xfinity Mobile (saying I could port a toll-free number and sent me a free cellphone), working w/ UniTel was a breeze. Reasonably priced too. Great Customer Support

I tried Ring Central (0 Stars), and my rep kept sending me info about pricing, fees & taxes. But each time I did the math, the price was higher than his email. He finally cut me off in a hissy fit. I contacted Unitel and was told the …

Customer service is the best I've encountered in many years. Frank was prompt and solved my issue immediately. He even spent extra time explaining additional features to me. Great guy and and excellent product! Thanks Frank

Jenni V. was excellent, my organization will purchase Unitel Voice products based solely on my interactions with Ms. Jenni V.

Very gimmicky! Beware! Ported over my number only to find out that you need to purchase a separate plan to receive text messages. Hate it!!! Such a waste of time!! I could have just kept what I had for the price. That fact should be made …

Frank was great and gave excellent customer service with our setup.

Wonderful experience setting up my virtual phone system. The pricing is very competitive and the service quality is excellent. Also the customer support is outstanding. Greg has walked me through several questions on multiple occasions and solved every problem with me. Strongly recommend UniTel!