USCIS Application Support Center (ASC) Naperville

Vicky in the front desk is very kind. Im impressed with this office.

Friendly staff and clean place. I didn't have to wait in line as there weren't many people. The whole process usually takes about 10-15 mins on average

Very clean, quiet, & orderly place. Great reception as well. ?? …

They are super nice very friendly and cooperative.

Smooth and efficient service with frendly and informative staff who were willing to help with any problems. Unforchently stick rules on phones and food but understandable for what this location is used for.

Public safety Network

Excellent service, very organized, and the staff were very friendly.

Took 10 mins or less for finger print got here around 1 30 pm and i was 2 hours ahead of my appointment time lady was nice and they did right away

11 months ago

Friendly staff !
Very fast fingerprint!????????? …

Very fast and simple if you have all the necessary documents you need. It was empty when I got there but people quickly started getting there.

The staff here was not very helpful. Second time we came here and could not able to capture the Bios properly. They instead argued when I asked for retry. I never recommend this ASC because of such a bad experience I had over at this location

Wow, I am impressed. Well organized employees and quick service.

Naperville ASC is awesome in which all staffs are proactively professional and also deliberate in helping people showed up for their help. Thanks much for your kindness and generosity!!

So fast service, professional 10/10 ⭐️Carla and Marta where so good, recommend it 100%

7 years ago

Very friendly staff, Clean environment and quick service.

My mom and aunt took my elderly aunt in for an appointment. The staff was extremely kind, patient and understanding with her, they didn’t get their names but two workers went above and beyond for my aunt who, due to her medical condition, …

Wow what an amazing experience at this office ! From the lady in the front to the officer and the supervisor , everyone was so friendly and helpful! Amazing job everyone I wish all the offices had such great people working like in the …

It's a government agency. Building is in poor repair, employees are rude, but they get the job done.

I sent the documents and the receipt and processing were very quick.

Friendly, fast & easy.

I don't understand why some people have given bad reviews. Maybe they are the problem. The place was amazing,my appointment was for 9 am I was there by 8:40 nobody make me wait i finished for 10 minutes. Amazing job keep it up.

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Very convenient and swift .. responsive and smooth

9 months ago

The staff here was not very helpful with the process. Jumped to conclusions on my naturalization paperwork, didn't bother reading email printouts explaining why I had a different barcode. They were wrong on two different occasions and it …

Professional and friendly staff. But before you go in person you have to subbmit an appoinment at their website. God bless you all.

Supervisor was extremely rude and condescending. When I went to my originally scheduled biometrics appointment at a facility in Chicago, they were unable to take my fingerprints and told me to go to a different location. I wasn't able to …

they dont allow walk-ins... its painted on the wall. Don't waste your time going there for walk-in's

Fast, efficient and friendly

3 years ago

I speak very little English, but I was able to make my appointment without any problems. They are very friendly and very quick to assist you. It only took 10 minutes.

My experience was very good even though I arrived 10 minutes late and they were very attentive to me.

10 stars, very helpful, very polite

2 weeks ago

Fast and convenient service. The staff is very polite and efficient .

Staff is very cooperative. Neat and clean office. Social distance well maintained.

Very friendly staff I went early to get my fingerprint done because I had a trip planned when it was scheduled, I asked them do I have to reschedule it or you guys can take care of it today. They looked at my paperwork and said they can take care of it since some at the location. thank you guys. You guys are doing a great job.

Very courteous, quick service.

Five stars .

I recently submitted my fingerprints. The staff inside were very polite and spoke clearly — they explained everything step by step. The whole process took about 15 minutes. …

We were there a bit longer than expected due to some technical issue, but staff was very helpful and professional.

a month ago

The staff is so professional, understanding and helpful. The lady who helped me was so kind. Overall the best experience I had so far.

Awesome staffs, so friendly and caring.Kudos to all amazing people there.My little daughter was crying ,they took every possible attempts to make her happy?.Lots of Respect. …

Very cooperative and accommodating staff!

Appreciate their service, candidates being attended patiently!

5 months ago

In and out for biometrics in less than 10 minutes. Everyone was very polite.

Does question why it takes so long to get an appointment here though. Was like …

This is the place where I had my fingerprints. They are the best costumer service that I ever had in a long time. I have arrived 30 minutes prior to my interview, and I was there for literally 6 minutes. …

Quick service, helpful staff and very well organized. Was out in 10 mins.

7 years ago

Surprised how friendly the staff is. Took my Mom for her renewal and we were done within 15 minutes. Awesome!

Staff was very friendly and served everyone in a swift orderly fashion :)

Unable to see any appointments available in the website to schedule a biometric, any idea on when it will be opening back .

Personally, it was excellent. I was missing something, but nothing they couldn't fix. Thank you to all the staff for your help; excellent work!

3 years ago

Very fast and easy

A Good Place to get your Documents.!!

Super nice and friendly ,,
Google said they close on Thursday,, not true ?? they are open …

Brought 6 people with staggered appointments. They did all 6 in 15 minutes! Super efficient.

I have to say this please was super clean, low wait lines and the staff was nice and friendly. Amazing! Be sure to bring you photo ID's and all paperwork they require to make things organized and easy. When you come in, they will ask you to …

Best visa center ever. Super clean. Huge parking lot. EXTREMELY friendly staff.

Made appointment for 12PM, got there at 11:35am and was finished by 11:45!! CRAZY! Also the lady helping me was so nice and friendly.

I was basically in and out in less than 10 minutes. Nice staff too

a year ago

On time, friendly and efficient! My appointment was in the morning. Got there few minutes early. Lined up, staff verified the documents, got the required work done on time. Staff was polite and friendly.

2 years ago

It's right behind the lazy boy store

a year ago

6 years ago

Everything went great, thank you very much to the staff