Verizon (Burien) - 4.4/5 Rated MSP Reviews & Services

Verizon is a Established, High-Volume MSP based in Burien, holding a 4.4/5 rating across 415 reviews. Customers most often mention Helpful support team, Strong communication. Best suited for 100+ employees (mid-size to enterprise) organizations seeking standard IT support.
Verizon logo

Is this your business? Claim it — takes a minute, no separate signup needed.

Already have a CompareMSP account? Log in instead.

⭐ 4.4 (415 reviews) AI Trust Score: 74/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
85/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 100+ employees (mid-size to enterprise) environments needing managed IT support
Support Model Standard
Strongest Area Communication Quality
Operational Profile Established, High-Volume MSP

✨ AI Insights for Verizon

74
Trust Score
25
Analyzed Reviews

😊 Positive: 80%

😐 Neutral: 0%

😠 Negative: 20%

🌐 Visit Website

Burien, Washington

Verizon Quotes?

Operational Overview summary

Operational Scoring

70
Support
85
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Helpful support team
Strong communication

Most Common Customer Feedback Themes

Helpful support team
Strong communication
store
experience
phone

AI Review Intelligence Summary

Based on 25 reviews averaging 4.2 stars, overall feedback is strong. Customers most often mention helpful support, strong communication.

Customer Review Highlights

Jay

Great store. Staff was very helpful and transparent. If you don't know something or are confused they are very knowledgeable and patient explaining things and making sure youre aware of what youre getting before you leave the store. Best experience ive had at a Verizon store....

Jonathan Martin

Linda at the Verizon at Southcenter provided the highest level of customer service. She was extremely helpful and patient helping my aging mother get and set up a new phone. She even helped us save money in the process. Could not recommend her more highly...

Charles Brock

This place scammed my elderly grandfather, they told him they couldn't access his account to turn off the phone stolen from him because he forgot his pin even though the store policy is to call customer service and have it reset while hes …...

Lita Artis

Staff were very patient during technical challenges....

James Rich

Title: Verizon Stores Have Become Pointless – Zero Customer Service I went into the Verizon store to switch my girlfriend from her current plan onto …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

Leave a Review

Reviews are checked by our team before they go live.

🚀 Get Free Quotes

Questions & Discussions

Ask questions, share experiences, or discuss Verizon.


No discussions yet. Be the first to ask a question about Verizon.

When This MSP Is A Strong Fit

  • 100+ employees (mid-size to enterprise) organizations seeking managed IT services

Estimate Potential IT Support ROI

Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.

Launch MSP ROI Calculator >>