Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 53.57%
😐 Neutral: 10.71%
😠 Negative: 35.71%
Elkhart, Indiana
Verizon Quotes?Based on 28 reviews averaging 3.4 stars, overall feedback is mixed. Customers most often mention helpful support, strong communication. Some reviewers raised concerns about professionalism concerns.
Just tried to buy a new iPhone 17pro for my daughter. We paid $1,300 to buy the phone up front and then asked about how to get the refund from the trade-in when we brought it in. Jose was absolutely terrible and did a shit job explaining …...
Very unprofessional and unwilling to help customers or even listen to them. Don't bother calling, they will just hang up on you....
Better than the other one... (only corporate location near elkhart, and better than a...
We recently switched our carrier to Verizon and worked with Zach Parcell in the Elkhart store on South Main. Zach was very helpful, extremely knowledgeable, and made sure everything was operating properly before we left. Overall, it was a very simple process, with the help of Zach, and everyone in the store....
No help. Unfriendly. Liars. Changed my plan to more expensive...
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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