Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 28.00%
😐 Neutral: 0.00%
😠 Negative: 72.00%
Greenwood, Indiana
Verizon Quotes?Based on 25 reviews averaging 2.1 stars, overall feedback is below-average. Customers most often mention helpful support.
They are very rude and I tried asking questions about adding a new phone to my plan and she said she couldn’t t help me and when I asked why she started to get an attitude and rolled her eyes at me… I have 550 more dollars to pay for this …...
Definitely not the place to go if you have a business account. Went it there today to upgrade 2 lines on my account only to be told 30 min in that they can't upgrade lines on business plans because their system won't let them and told us …...
Verizon is expensive and not what they advertise, on top of allowing employees and managers to be rude I will end the contract as soon as possible...
JC was helpful a few weeks ago, however, as I spoke with someone just now about picking up an order, I had a few questions that I needed confirmation on, and she was getting tired of answering my questions, and I was trying to understand …...
Karneesia (I believe that’s how you spell her name) was AMAZING. She helped me switch plans from XFINITY to Verizon and gave me the best price. I also got a free apple watch with my purchase!...
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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