Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 52%
😐 Neutral: 0%
😠 Negative: 48%
Manhattan, Kansas
Verizon Quotes?Based on 25 reviews averaging 3.1 stars, overall feedback is mixed. Customers most often mention helpful support.
The customer service was really good as I was waited on quickly but there's always a shock in your new bill when you get it because they're not explaining what you're paying for and you're being sold something you didn't ask for but you find out when your bill comes in. I really hate that. It's happened now on more than one occasion...
Went above and beyond to help us activate and set up all our phones! Excellent customer service!...
I came into the store to upgrade my phone and waited about 45 minutes before being helped. While the wait was frustrating, what bothered me most was listening to the managers spend that entire time talking very negatively about a former …...
The manager here helped with resolving a high balance bill that was not supposed to be the manner it was gave wonderful support...
This store will tell you Verizon is done with “trade-ins” and add your old phone as an extra line without your knowledge when you try to upgrade. …...
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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