Verizon in Terre Haute: 4.0-Star MSP Reviews & Trust Score

Verizon is a Established, High-Volume MSP based in Terre Haute, holding a 4.0/5 rating across 472 reviews. Customers most often mention Professional client interactions. Some reviews also note Unhelpful support reported. Best suited for 100+ employees (mid-size to enterprise) organizations seeking standard IT support.
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⭐ 4 (485 reviews) AI Trust Score: 72/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 100+ employees (mid-size to enterprise) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Established, High-Volume MSP

✨ AI Insights for Verizon

72
Trust Score
32
Analyzed Reviews

😊 Positive: 78.13%

😐 Neutral: 0.00%

😠 Negative: 21.88%

🌐 Visit Website

Terre Haute, Indiana

Verizon Quotes?

Business Support Operations Analysis summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Professional client interactions

Most Common Customer Feedback Themes

Unhelpful support
Professional client interactions
store
phone
helpful

AI Review Intelligence Summary

Based on 32 reviews averaging 4.1 stars, overall feedback is strong. Customers most often mention professionalism. Some reviewers raised concerns about unhelpful support.

Customer Review Highlights

Tom Marshall

Make sure if you need any phone help you come visit the 41 Verizon store. Codey is awesome!!!...

Denise Shields

I came all the way from Linton to visit this store. Codey helped me fix my phone right up! He was awesome!...

Cindy Roberts

I would give them zero stars. Their customer service is nonexistent. Don’t use Verizon....

Cindy Pancake

Codey is amazing!!! Thank you TCC Verizon and thank you Codey!...

paul perdieu

This store is so much better now...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 100+ employees (mid-size to enterprise) organizations seeking managed IT services

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