Verizon in West Allis: 4.7-Star MSP Reviews & Trust Score

Verizon is a Balanced MSP based in West Allis. Some reviews also note Limited review history. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 4.7 (804 reviews) AI Trust Score: 99/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for Verizon

99
Trust Score
5
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

West Allis, Wisconsin

Verizon Quotes?

MSP Operational Intelligence Profile summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Most Common Customer Feedback Themes

Helpful support team
Professional client interactions
store
verizon
came

AI Review Intelligence Summary

Based on 5 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention helpful support, professionalism.

Customer Review Highlights

Christian Domenicci

I had an excellent experience at this Verizon store. Mr. Alex demonstrated impeccable professionalism; he efficiently resolved a SIM card issue with my phone at no cost. Furthermore, he took the time to provide a detailed explanation of the …...

Heather Redmond

We worked with Kyle to get my new phone and he was great! He was very helpful, knowledgeable, efficient and explained everything in a way you can understand. We will be going back to work with him to make other changes to our plan....

Jim Hagen

I came into the store in the middle of March. I had just gotten an iPhone 17 and wanted to transfer things from my iPhone 12 to it. Dylan assisted me and what a wonderful experience! Being 72, I am not tech savy …...

Jason Bartley

I came to the store twice now with my parents, and have received great service both times. This last time, however, we were unfortunately cancelling my parent's service with Verizon (not my call). Even under these circumstances, Dylan was …...

Jonathan Brugger

My wife and I came to the store to get her signed up on my plan. Kyle guided us through it, and made several helpful and cost saving recommendations. He was very knowledgeable and patient with us. I haven’t gotten customer service like this from any of my previous interactions with Verizon since I first signed up with them 20 years ago....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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