VOIPO Lake Forest - MSP Reviews, Trust Score & AI Analysis

VOIPO operates as a Balanced MSP with notable strengths in a solid general IT service track record. The company appears best suited for 25-100 employees organizations seeking Standard IT support.
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⭐ 2 (108 reviews) AI Trust Score: 48/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 25-100 employees environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for VOIPO

48
Trust Score
25
Analyzed Reviews

😊 Positive: 0%

😐 Neutral: 0%

😠 Negative: 100%

🌐 Visit Website

Lake Forest, California

VOIPO Quotes?

Operational Overview summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Most Common Customer Feedback Themes

Technical execution concerns
years
charged
card
credit

AI Review Intelligence Summary

Based on 25 reviews averaging 1.0 stars, overall feedback is below-average. Some reviewers raised concerns about technical execution concerns.

Customer Review Highlights

Lizard Ahaz

I used this company for years and now it is gone without informing me even though I had 5 years of prepaid phone service. No warning no nothing just gone....

Jeremy M

I'd give no stars if I could. I'm having the same issues as others looking at past reviews erroneous charges and no refund. Started service with Voipo in November 2024. After I got it working, I noticed on my bank account I was charged 2 …...

Wes Weaver

Theft. Plain and simple. They will repeatedly charge your credit card and not refund your money. Read the other reviews, they have scammed tons of people. Fraud and theft. No customer service help, no refunds, no nothing. You will have to cancel your credit card or change your bank account, whatever way you pay. Change it immediately....

Tong Mai

Do not do business with this company. They committed fraud on the get going. I was dumb to signed up for phone services for two years prepaid. Three days later, they take out another two years payment. Contacted their support and the said they're sorry and will refund the additional charged. Two months latter nothing happen....

Tom Dowd

I have been a customer for many years. Over the years I have experienced issues that took time to sort out but worth the low price I was paying. One major issue was I couldn't connect to my doctor at a hospital because the phone services …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 25-100 employees organizations seeking managed IT services

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