Wasatch Computers in Orem: 4.6-Star MSP Reviews & Trust Score

Wasatch Computers is a Established, High-Volume MSP based in Orem, holding a 4.6/5 rating across 130 reviews. Best suited for 25-100 employees organizations seeking standard IT support.
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⭐ 4.6 (130 reviews) AI Trust Score: 74/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 25-100 employees environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Established, High-Volume MSP

✨ AI Insights for Wasatch Computers

74
Trust Score
5
Analyzed Reviews

😊 Positive: 80.00%

😐 Neutral: 0.00%

😠 Negative: 20.00%

🌐 Visit Website

Orem, Utah

Wasatch Computers Quotes?

Operational Overview summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Most Common Customer Feedback Themes

computer
drive
work
incredible
everything

AI Review Intelligence Summary

Based on 5 reviews averaging 4.2 stars, overall feedback is strong. Reviews are largely general in nature without a strong recurring theme.

Customer Review Highlights

Remmi Brigton

Paid him 50 dollars to diagnose a blank screen issue, but he lied about everything. He "discovered" that the motherboard on my laptop was burned and that he would …...

Connor Woodbury

Mark gave me a free AM4 mounting bracket, truly great people to work on your stuff!!...

Robert Jackson

Incredible service! My hard drive died on Saturday and Wasatch installed a new solid state drive and restored all my data to the new drive by Monday. I didn't miss a beat with my work. The best service i have ever received!!...

Denny Henson

They were incredible! I had an important meeting the next day and they got me right in and fixed everything up perfectly. We just moved here from out of state so I am glad to have found them. They are someone that I know I can trust with my computer....

Jonathan Linford

A very nice family business. They couldn't help with my computer issue and it took a few weeks to figure out. Owner is a bit hard to get a hold of, but shirt prices are competitive. I'll be returning when I have computer repairs out of my wheelhouse....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 25-100 employees organizations seeking managed IT services

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