Weave (Lehi) - 4.5/5 Rated MSP Reviews & Services

Weave is a Established, High-Volume MSP based in Lehi, holding a 4.5/5 rating across 1020 reviews. Customers most often mention Helpful support team, Strong communication. Best suited for 100+ employees (mid-size to enterprise) organizations seeking standard IT support.
Weave logo

Is this your business? Claim it — takes a minute, no separate signup needed.

Already have a CompareMSP account? Log in instead.

⭐ 4.5 (1024 reviews) AI Trust Score: 64/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
85/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 100+ employees (mid-size to enterprise) environments needing managed IT support
Support Model Standard
Strongest Area Communication Quality
Operational Profile Established, High-Volume MSP

✨ AI Insights for Weave

64
Trust Score
30
Analyzed Reviews

😊 Positive: 63.33%

😐 Neutral: 0.00%

😠 Negative: 36.67%

🌐 Visit Website

Lehi, Utah

Weave Quotes?

Operational Overview summary

Operational Scoring

70
Support
85
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Helpful support team
Strong communication

Most Common Customer Feedback Themes

Strong communication
Unhelpful support
weave
communication
office

AI Review Intelligence Summary

Based on 30 reviews averaging 3.7 stars, overall feedback is mixed. Customers most often mention strong communication. Some reviewers raised concerns about unhelpful support.

Customer Review Highlights

Admin User

We have been using weave for 3 years. The App only works sometimes and the customer service for tech help is some guy struggling with English relaying unhelpful emails from what you would hope is actually someone at weave but they have …...

Prachi Gandhi

Absolutely awful service. No help with installation or with problems we encountered. We decided to go back to our old system, but cancelling is impossible. I have been trying to cancel for weeks. Now I am being told that I have a …...

Jason Kestner

We were told our issue would be “escalated” and that someone would call us back. No call ever came. When we followed up, we were told email was the best way to reach the team — but emails go unanswered too. …...

J P

We started with Weave about a year ago. It was a good experience until we signed with them. Their customer service is nonexistent. We thought it would cut down some of our office duties however that is not the case. I would definitely not recommend them....

Ethan Korpella

System works good in the office. However for afterhours, the app is atrocious. Very buggy, making it a difficult to connect with patients afterhours....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

Leave a Review

Reviews are checked by our team before they go live.

🚀 Get Free Quotes

Questions & Discussions

Ask questions, share experiences, or discuss Weave.


No discussions yet. Be the first to ask a question about Weave.

When This MSP Is A Strong Fit

  • 100+ employees (mid-size to enterprise) organizations seeking managed IT services

Estimate Potential IT Support ROI

Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.

Launch MSP ROI Calculator >>