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Wizard IT LLC

Pittsburgh, Pennsylvania

4.7 (53 reviews)

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📈 AI Insights

89
Trust Score
48
Analyzed Reviews

😊 Positive: 95

😐 Neutral: 0

😠 Negative: 5

About Wizard IT LLC

Wizard IT LLC is a managed IT service provider based in Pittsburgh, Pennsylvania, offering technology solutions for businesses of various sizes. Providers in this region typically support industries such as healthcare, finance, legal services, and small-to-mid-sized enterprises that require reliable IT infrastructure and cybersecurity protection.

Businesses evaluating Wizard IT LLC should consider factors such as service responsiveness, cybersecurity capabilities, pricing structure, and industry expertise. Local MSPs often provide faster on-site support and a better understanding of regional business requirements.

📝 AI Review Summary

Wizard IT is highly praised for its exceptional IT service quality, responsiveness, and expertise. Customers appreciate the company's prompt and professional support, effective communication, and ability to handle IT projects of varying sizes across multiple locations. The team is recognized for their technical knowledge, friendly approach, and dedication to preventing IT issues, making them a trusted partner for businesses. While the majority of reviews highlight positive customer experiences and value for pricing, there is a single negative review citing poor communication and unfulfilled commitments. Overall, Wizard IT stands out as a reliable and customer-focused IT service provider, recommended for businesses seeking expert IT support and infrastructure management.

Our Analysis of Wizard IT LLC

Based on available data, customer reviews, and service offerings, Wizard IT LLC appears to provide managed IT services focused on reliability, support quality, and business continuity. Companies in Pittsburgh often prioritize providers that offer proactive monitoring, fast response times, and strong cybersecurity practices.

Strengths

  • Local presence in Pittsburgh for faster support
  • Managed IT and support services for business continuity
  • Focus on cybersecurity and infrastructure stability

Considerations

  • Pricing may vary depending on service scope
  • Businesses should confirm SLA terms and response times
  • Compare with similar providers before final decision

Best For

Wizard IT LLC is generally a good fit for small to mid-sized businesses looking for ongoing IT support, cybersecurity services, and scalable infrastructure solutions in Pittsburgh.

How to Choose Between Wizard IT LLC and Other MSPs

When comparing Wizard IT LLC with other providers in Pittsburgh, businesses should evaluate:

  • Response times and availability (24/7 vs business hours)
  • Cybersecurity capabilities and compliance support
  • Scalability of services as your business grows
  • Customer reviews and satisfaction levels
  • Transparency in pricing and contracts

CompareMSP helps simplify this process by allowing you to evaluate multiple providers side-by-side and request quotes directly from top-rated MSPs in your area.

FAQs about Wizard IT LLC

What services does Wizard IT LLC offer?

Wizard IT LLC provides Managed IT Services, IT Support, Data Backup Services, Server Management, Microsoft 365 Support, .

Where is Wizard IT LLC located?

Wizard IT LLC is based in Pittsburgh, Pennsylvania.

How can I contact this MSP?

You can contact them via phone or request a quote using the form on this page.

Pricing Insights

Managed IT service pricing in Pittsburgh typically depends on the size of your business, number of users, and level of support required. While exact pricing for Wizard IT LLC may vary, industry benchmarks include:

  • $100 to $250 per user per month for fully managed IT services
  • $75 to $150 per device per month
  • $100 to $200 per hour for on-demand IT support

Businesses should request a custom quote to understand exact costs and compare pricing across multiple providers to ensure the best value.

Reviews


Number of reviews : 53

Andrew has built a company that delivers what you would hope in an IT service: they care about you the customer and make sure you don't have any tech nightmares. Highly recommend for any business!

We use Wizard IT with the company I'm currently working for and Wizard IT has been great. They also answer my questions in a timely fashion and get the issues worked out right away. Would Recommend!

Our company operates in three states, three time zones. Wizard IT employees are always available to help with any needs we require. All employees are extremely knowledgeable. I recommend this company for any IT related project you may have. Small or large, they get it done!

Awesome, quick fix. Always responsive when I'm in a jam!

We rely on Wizard IT to manage and support the IT infrastructure and provide technical support for our 20-person marketing agency, and we are very happy with the service they provide. Aaron and the Wizard IT team respond quickly to support …

If you own a business, this is the company to call. Wish I could give them more than 5 stars.

Wizard IT and their team are always quick to respond and great to work with!

Responsiveness, Professionalism

The Wizard team is always quick to respond and resolve tech issues!

Response from the owner

Wizard IT is awesome to work with!

I have a great working relationship with Wizard IT. Thanks for your prompt service.

Andrew just finished network cable clean up project for us and he did an excellent job. He provided a diagram on the layout. I am very satisfied with his work. I would highly recommend Wizard IT for your IT needs!

Aaron is a great tech and is very helpful and able to assist in my every request and query.

Wizard IT has lived up to their name since I started my business in 2016. Their team has never let me down when I've needed to adjust my needs, or if an unexpected IT challenge hits (and it rarely does because they've set me up for success). Big fan.

Response from the owner

They provide prompt, reliable and friendly service. I was able to schedule an appointment for the next day. I highly recommend Wizard IT LLC.

Andrew is awesome to work with. He is very responsive, helpful, and accessible. He helped our company with antivirus software, installation, and troubleshooting other computer issues. I would highly recommend Wizard IT!

Very professional and helpful. Friendly staff.

Good communication. Fast and uncomplicated. Thanks for your magic! ; )

Run away from this business. Do not even consider them. Nothing in writing, slip shot communication. I am surprised they stay open. They verbally accept to take the job and then later while in the middle of the Office 365 conversion, they …

The WizardIT team is exceeding our expectations! They are responsive and results-driven. And they communicate effectively about all IT issues across the entire team so that everyone is on the same page and has a comfort level with our IT system and its security.

I started with my new company recently and Aaron at Wizard IT helped me get up and running quickly with my computer. He's continued to be a huge help and Wizard as a whole has been quick to respond to my questions and help me every step of the way.

From the moment I first contacted Wizard IT, I was blown away by their level of expertise, professionalism, and commitment to excellence. Their team of technology experts went above and beyond to provide me with top-notch IT solutions and …

top notch service and expertise, really helped us get up to speed with our systems

Rude. Made inappropriate jokes about finding things on my hard drive. I took my business elsewhere and then he kept emailing me with lower prices despite someone from craigslist doing it for 200 instead of 800. You are better off with the Geek Squad then him

As part of a MSP onboarding we required an onsite technical presence. Wizard IT were professional, knowledgeable and motivated to ensure our client had a good experience. Would happily recommend their service. Thanks for your assistance Aaron.

Wizard IT has been an excellent choice! This highly trained and knowledgeable team offers a wide array of services and are very capable and responsive for all types of projects and IT issues. Aaron and his team have consistently exceeded our expectations.

WIzard IT is by far the easiest and friendliest IT service I've ever worked with. Chris and the rest of the team are always able to fix whatever my issue is, and they are very patient. I never hesitate to ask a question because they are so friendly and accessible.

We have used Wizard IT for many years and are very happy with the service they provide for us. They are always very quick to respond and have been able to handle any issues we have had. I would recommend them to anyone looking for trustworthy and dependable IT professionals.

All the WizardIT team has been very helpful and quick in solving problems.

Aaron and the team of Wizard IT are awesome! Saved me from my system collapsing in no time! Always ready when doubts or issues! Thank you team! What a great service!

Wizard IT has been exceptional in their service and hospitality. After several quarrels with other MSPs, I have finally found a cluster of amazing people to help me with my IT needs. Thank you!

Wizard IT is top notch. Their service is impeccable. They are prompt and thorough in their follow through. They are also very pleasant to work with. Their pricing is very reasonable for a small, non-profit start up.

They guys at Wizard IT are great. I am technically challenged :) and get easily frustrated when having issues with my laptop. They are patient and calming to work with and have always solved Reflex Staffing's computer issues. I highly recommend Wizard IT.

Aaron was so helpful in getting my system up and running. He kept the communication flowing as we sorted through various technical issues I was having as a new employee.

Wizard IT has been a tremendous asset to our team. This group of professionals are attentive, reliable, knowledgeable, and are excellent at explaining complex technical implications and processes to the lay person so he or she may …

It has been a pleasure working with your company. I always worry when you are dealing with new software and a new company. It was a smooth transition and my worries disappeared working with all of you. It is nice when you call or put in a …

Working with Andy was great. We were putting in a new network and with everything I have going on with my business we ran into some problems that we did not expect. He stayed there till midnight until he figured it, he never gave up. I was very impressed and I would use it again. Rich

We love working with Wizard IT LLC. Always responsive to questions and helpful and patient. Attends to time sensitive items immediately.

We love the Wizard so much that we made him a part of the team!

Wizard IT has been with us from the start and makes our lives so much easier covering all our IT needs. This has allowed us to stay focused on servicing our clients doing what we do best....and what we do best is not IT... They are phenomenal...definitely 5 of 5 stars!

Awesome group of people to work with! Very knowledgeable, responded in a timely manner, helped me with my tech issues. I look forward to working with them again!

Rude. I have no clue if their work is any good or not but when on a walk through our neighborhood, a car stopped to say hello. For all of the 20 seconds we spoke, the car behind, labeled with “ Wizard I.T. “ on it began making rude gestures. Just thought it a bit ridiculous.

Their level of expertise and support is second to none. I highly recommend them. You will be more than satisfied.

Services

Managed IT Services IT Support Data Backup Services Server Management Microsoft 365 Support

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