WOW MSP Review: Ratings, Trust Score & Services in Englewood

WOW! Corporate Office - Denver is a Balanced MSP based in Englewood, holding a 1.0/5 rating across 5 reviews. Some reviews also note Limited review history. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 1 (5 reviews) AI Trust Score: 17/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for WOW

17
Trust Score
4
Analyzed Reviews

😊 Positive: 0.00%

😐 Neutral: 0.00%

😠 Negative: 100.00%

🌐 Visit Website

Englewood, Colorado

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Operational Assessment summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Most Common Customer Feedback Themes

will
reliable
internet
work
more

AI Review Intelligence Summary

Based on 4 reviews averaging 1.0 stars, overall feedback is below-average. Reviews are largely general in nature without a strong recurring theme.

Customer Review Highlights

Art Troy

No wonder this company has 1-star review. Other than providing bad service, they lock you in the contract. And if you move to an area they don't service, they will hit you with an early termination fee! Stay away!...

Mike Rodarte

While the prices look great, WOW! is not available in my neighborhood. I've even talked with people on the phone twice about that, yet they send me three solicitations per week to become a customer. One of the times I spoke with them they …...

ScompDon ScompDon

They do NOT offer reliable service and NOBODY from their corporate office will speak with customers. I have had the service for just over a month and the internet doesn’t work more than it does. I pay for their gig service and it DOES NOT WORK!...

Tony McCrary

Absolutely terrible internet provider. Dial-up was more reliable than WOW's broadband offerings....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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