Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 0.00%
😐 Neutral: 0.00%
😠 Negative: 100.00%
Farmington, New Mexico
Xfinity Quotes?Based on 5 reviews averaging 1.0 stars, overall feedback is below-average. Some reviewers raised concerns about professionalism concerns.
Unprofessional staff! While switching services we asked normal questions regarding the process… Adam responded to my mom “this wasn’t his first rodeo”and immediately messes up my business lines!. My delivery drivers were out on delivery and …...
Me and my family were trying to change service providers and we had help (if you want to call it that) from Adam at around 4:30PM. Right off the bat he was clearly displeased and rude to us right after we said we moved from another state. …...
Back in October, I went to Xfinity to sign up for their phone plan. I picked out phones for my wife and I, and was clearly told that these were "free" phones. I made sure they showed me what our payment would be before I left. When I …...
Ugly customer service.. nasty attitudes and even dirtier looks when you walk in. Such a shame maybe not work in customer service if you don’t want to talk to people of all walks of life. An older lady was acting like she couldn’t hear me I …...
visited the Xfinity store in Farmington today because I’m currently paying $110/month for home internet and wanted to switch to a lower plan. The Xfinity app was clearly offering me a $50/month plan (with an additional $10 discount for …...
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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