Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 92%
😐 Neutral: 0%
😠 Negative: 8%
Sandy, Utah
YipTel Quotes?Based on 25 reviews averaging 4.6 stars, overall feedback is excellent. Customers most often mention responsive support. Some reviewers raised concerns about technical execution concerns.
Customer Service is amazing, especially Aaron Pendleton. We are a new business and Aaron has gone above and beyond to help us have an operational phone system in place just in time for our opening day. Aaron is quick to respond and a pleasure to work with....
We signed up for Yiptel because their sales presentation was incredible. After all was said and done, we were given equipment and a plan that was not what we asked for. Technicians had to come MULTIPLE times to get the system to even work …...
We were so happy with the exceptional service and training we got from Yiptel this last week as we got a new phone system installed in our office!! Jeff Jones was the Yiptel rep that came to our office and we were not only impressed with …...
Our reasons for cancelation are many. The over the phone support team was great. Calling into customer service, they were always very friendly. They made us feel pretty stupid sometimes, seeming like we need to understand how numbers are …...
Alecia stopped in yesterday to help us learn the new phone system! She has an awesome personality, was pleasant to work with and she knows her stuff. :)...
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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