Your Tech Tutor in Encinitas: 4.7-Star MSP Reviews & Trust Score

Your Tech Tutor is a Balanced MSP based in Encinitas, holding a 4.7/5 rating across 11 reviews. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 4.7 (11 reviews) AI Trust Score: 82/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for Your Tech Tutor

82
Trust Score
5
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

Encinitas, California

Your Tech Tutor Quotes?

MSP Operational Intelligence Profile summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Most Common Customer Feedback Themes

sergi
classes
iphone
system
incredibly

AI Review Intelligence Summary

Based on 5 reviews averaging 5.0 stars, overall feedback is excellent. Reviews are largely general in nature without a strong recurring theme.

Customer Review Highlights

Megan Miele

My mom is 78-year-old and struggles with technology, especially her iPhone. I'm grateful for Sergi and his classes. He has helped my mom become more confident, independent, and comfortable using technology on her own. She definitely still needs his help so the ongoing help is so nice! Thank you Sergi!...

Barbara Goldberg

From unlocking space on my iPhone to enable operating system updates to creating my own website for my books, Sergi made what seems incredibly complex quite understandable and even... doable! He is incredibly patient and understanding and I …...

Carol Hahn

We took classes at the Encinitas Library and at Corah from Segi to learn how better to use our iPhones. Then our Nest lock fell of the system after changing batteries. I spent an hour or so trying to get it back online with no success. …...

Helena Norelli

Sergi is knowledgeable and skillful. He interacts with older adults with patience and clarity. I found his class to be enjoyable....

Mara Carrico

…loving my classes with Sergi ~ “Your Tech Tutor.” His simplified and focused approach is use-friendly and effective. I highly recommend him and his classes for your go-to tech support!!...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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