Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 91.666666666667%
😐 Neutral: 4.1666666666667%
😠 Negative: 4.1666666666667%
Aurora, Illinois
Zakiant Technologies Quotes?Based on 24 reviews averaging 4.7 stars, overall feedback is excellent. Customers most often mention helpful support, personalized service, professionalism. Some reviewers raised concerns about unresponsive support.
Professional group of IT support associates, and trustworthy....
Wonderful personalized IT service. I've worked with the owner and several of their technicians and found them to be very knowledgeable and competent. I don't think there was any IT issue that Mr Rao could not solve. As with any service provider is always a good idea to clarify in advance costs associated with the task....
I have had a great experience with Zakiant Tech. The whole team is always very helpful and provide prompt service to any inquiries. I would highly recommend them for IT services....
We’ve had a great experience with Zakiant team. They respond quickly whenever issues come up, communicate clearly, and stay accountable until the problem is fully resolved. Reliable support that gives real peace of mind....
Zakiant has been a reliable partner for our business. They handled our email migration to Office 365 seamlessly, set up SharePoint, and got us on a solid cloud backup system. Their customer service is great, any tickets we submit are usually resolved within a few business days....
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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