Zibtek Salt Lake City - MSP Reviews, Trust Score & AI Analysis

Zibtek - Software Company in Salt Lake City operates as a Balanced MSP with notable strengths in Exceptional customer satisfaction. The company appears best suited for 1-25 employees (small business) organizations seeking Standard IT support.
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⭐ 5 (14 reviews) AI Trust Score: 83/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for Zibtek

83
Trust Score
8
Analyzed Reviews

😊 Positive: 100%

😐 Neutral: 0%

😠 Negative: 0%

🌐 Visit Website

Salt Lake City, Utah

Zibtek Quotes?

Operational Overview summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Exceptional customer satisfaction

Most Common Customer Feedback Themes

Strong communication
zibtek
recommend
work
highly

AI Review Intelligence Summary

Based on 8 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention strong communication.

Customer Review Highlights

Ryan konate

Great team to work with. They really know what they’re doing and made the whole process smooth and stress-free. Communication was solid, and they actually listened to what I needed. End result turned out even better than I expected. Would definitely recommend....

Chase

Zibtek has been a great resource for our development needs. I highly recommend them....

Dustin Marsden

Working with Zibtek has been a breeze! Their team has helped us take an idea and turn it into an amazing product. Highly recommend the Zibtek team....

Kyson Snow

Zibtek has been awesome to work with!...

Larry Caldwell

Zibtek has been our partner for the last couple of years. They have been great to work with and write solid code....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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