CONNECTED Networking Group currently shows stronger trust indicators (84/100) and overall platform reputation signals. CONNECTED Networking Group has a larger review footprint (31 reviews) which may indicate broader market experience and customer engagement.
| Feature | CONNECTED Networking Group | IT Done, LLC |
|---|---|---|
| Customer Rating | ⭐ 4.9/5 | ⭐ 5.0/5 |
| AI Trust Score | 84/100 | 47/100 |
| Total Reviews | 31 | 4 |
| Location | Columbus | Columbus |
| Best Company Size | Small MSP | Small MSP |
| Estimated Pricing Tier | Budget Friendly | Budget Friendly |
| Best Suited For |
General SMB Businesses
|
General SMB Businesses
|
| AI Evaluation | ✅ Stronger trust signals | Competitive alternative |
| Support Responsiveness | 70/100 | 70/100 |
| Communication Quality | 70/100 | 70/100 |
| Technical Expertise | 70/100 | 70/100 |
| Client Relationship Score | 70/100 | 80/100 |
| Cybersecurity Readiness | 70/100 | 70/100 |
| Recommended | 🏆 Recommended Match |
CONNECTED Networking Group holds the stronger overall trust position with a 84/100 trust score. Security scoring shows CONNECTED Networking Group at 70/100 versus 70/100 for IT Done, LLC, highlighting measurable differences in cybersecurity readiness and infrastructure protection maturity.
IT Done, LLC currently leads customer satisfaction with an average rating of 5.0/5. Communication scoring places CONNECTED Networking Group at 70/100 compared with 70/100 for IT Done, LLC, reflecting differences in responsiveness, clarity, and ongoing client interaction quality. Relationship management scores of 70/100 and 80/100 also indicate varying approaches to long-term customer engagement and account support.
CONNECTED Networking Group has accumulated 31 customer reviews, indicating stronger public visibility and broader customer exposure. Technical expertise scoring places CONNECTED Networking Group at 70/100 versus 70/100 for IT Done, LLC, highlighting differences in infrastructure expertise, troubleshooting capability, and managed IT operational depth. Support responsiveness scores of 70/100 and 70/100 further reflect differences in helpdesk execution, ticket handling, and operational support consistency.
CONNECTED Networking Group appears positioned for General SMB Businesses with Budget Friendly, while IT Done, LLC shows stronger alignment for General SMB Businesses under a Budget Friendly pricing structure.
Customer sentiment themes are derived from publicly available review signals, service positioning, and managed IT support categories.
CONNECTED Networking Group currently holds a higher trust score of 84/100 compared with 47/100 for IT Done, LLC.
CONNECTED Networking Group shows a technical expertise score of 70/100 and support responsiveness score of 70/100, while IT Done, LLC scores 70/100 for technical depth and 70/100 for operational support responsiveness. These scoring differences may reflect variations in infrastructure management complexity, troubleshooting capability, cloud operations maturity, and overall managed IT execution quality.
CONNECTED Networking Group currently maintains an average rating of 4.9/5 across 31 customer reviews, while IT Done, LLC shows 5.0/5 across 4 customer reviews. Communication scoring of 70/100 versus 70/100 also highlights comparative responsiveness, issue clarity, and long-term customer interaction quality.
CONNECTED Networking Group appears more aligned for General SMB Businesses, while IT Done, LLC shows stronger positioning for General SMB Businesses. Security readiness scoring of 70/100 versus 70/100.
Reviewing providers like CONNECTED Networking Groupand IT Done, LLC side-by-side can help organizations identify which MSP aligns best with their technology requirements, security priorities, and business growth plans. For specific company information visit the MSP website(s) below.
