TelWorx currently shows stronger trust indicators (82/100) and overall platform reputation signals. TelWorx has a larger review footprint (12 reviews) which may indicate broader market experience and customer engagement.
| Feature | Connections 87 | TelWorx |
|---|---|---|
| Customer Rating | ⭐ 5.0/5 | ⭐ 5.0/5 |
| AI Trust Score | 44/100 | 82/100 |
| Total Reviews | 2 | 12 |
| Location | Glendora | Glendora |
| Best Company Size | Small MSP | Small MSP |
| Estimated Pricing Tier | Budget Friendly | Budget Friendly |
| Best Suited For |
General SMB Businesses
|
General SMB Businesses
|
| AI Evaluation | Competitive alternative | ✅ Stronger trust signals |
| Support Responsiveness | 70/100 | 70/100 |
| Communication Quality | 70/100 | 70/100 |
| Technical Expertise | 70/100 | 70/100 |
| Client Relationship Score | 70/100 | 70/100 |
| Cybersecurity Readiness | 70/100 | 70/100 |
| Recommended | 🏆 Recommended Match |
TelWorx holds the stronger overall trust position with a 82/100 trust score. Security scoring shows Connections 87 at 70/100 versus 70/100 for TelWorx, highlighting measurable differences in cybersecurity readiness and infrastructure protection maturity.
Connections 87 currently leads customer satisfaction with an average rating of 5.0/5. Communication scoring places Connections 87 at 70/100 compared with 70/100 for TelWorx, reflecting differences in responsiveness, clarity, and ongoing client interaction quality. Relationship management scores of 70/100 and 70/100 also indicate varying approaches to long-term customer engagement and account support.
TelWorx has accumulated 12 customer reviews, indicating stronger public visibility and broader customer exposure. Technical expertise scoring places Connections 87 at 70/100 versus 70/100 for TelWorx, highlighting differences in infrastructure expertise, troubleshooting capability, and managed IT operational depth. Support responsiveness scores of 70/100 and 70/100 further reflect differences in helpdesk execution, ticket handling, and operational support consistency.
Connections 87 appears positioned for General SMB Businesses with Budget Friendly, while TelWorx shows stronger alignment for General SMB Businesses under a Budget Friendly pricing structure.
Customer sentiment themes are derived from publicly available review signals, service positioning, and managed IT support categories.
TelWorx currently holds a higher trust score of 82/100 compared with 44/100 for Connections 87.
Connections 87 shows a technical expertise score of 70/100 and support responsiveness score of 70/100, while TelWorx scores 70/100 for technical depth and 70/100 for operational support responsiveness. These scoring differences may reflect variations in infrastructure management complexity, troubleshooting capability, cloud operations maturity, and overall managed IT execution quality.
Connections 87 currently maintains an average rating of 5.0/5 across 2 customer reviews, while TelWorx shows 5.0/5 across 12 customer reviews. Communication scoring of 70/100 versus 70/100 also highlights comparative responsiveness, issue clarity, and long-term customer interaction quality.
Connections 87 appears more aligned for General SMB Businesses, while TelWorx shows stronger positioning for General SMB Businesses. Security readiness scoring of 70/100 versus 70/100.
Reviewing providers like Connections 87and TelWorx side-by-side can help organizations identify which MSP aligns best with their technology requirements, security priorities, and business growth plans. For specific company information visit the MSP website(s) below.
