Technology By Design currently shows stronger trust indicators (59/100) and overall platform reputation signals. Technology By Design has a larger review footprint (26 reviews) which may indicate broader market experience and customer engagement.
| Feature | Kelley Create | Technology By Design |
|---|---|---|
| Customer Rating | ⭐ 5.0/5 | ⭐ 4.5/5 |
| AI Trust Score | 47/100 | 59/100 |
| Total Reviews | 3 | 26 |
| Location | Great Falls | Billings |
| Best Company Size | Mid-Size MSP | Mid-Size MSP |
| Estimated Pricing Tier | Budget Friendly | Standard MSP Pricing |
| Best Suited For |
Cloud Migration Projects
|
Cloud Migration Projects
|
| AI Evaluation | Competitive alternative | ✅ Stronger trust signals |
| Support Responsiveness | 70/100 | 70/100 |
| Communication Quality | 70/100 | 70/100 |
| Technical Expertise | 70/100 | 70/100 |
| Client Relationship Score | 70/100 | 80/100 |
| Cybersecurity Readiness | 70/100 | 70/100 |
| Recommended | 🏆 Recommended Match |
Technology By Design holds the stronger overall trust position with a 59/100 trust score. Security scoring shows Kelley Create at 70/100 versus 70/100 for Technology By Design, highlighting measurable differences in cybersecurity readiness and infrastructure protection maturity.
Kelley Create currently leads customer satisfaction with an average rating of 5.0/5. Communication scoring places Kelley Create at 70/100 compared with 70/100 for Technology By Design, reflecting differences in responsiveness, clarity, and ongoing client interaction quality. Relationship management scores of 70/100 and 80/100 also indicate varying approaches to long-term customer engagement and account support.
Technology By Design has accumulated 26 customer reviews, indicating stronger public visibility and broader customer exposure. Technical expertise scoring places Kelley Create at 70/100 versus 70/100 for Technology By Design, highlighting differences in infrastructure expertise, troubleshooting capability, and managed IT operational depth. Support responsiveness scores of 70/100 and 70/100 further reflect differences in helpdesk execution, ticket handling, and operational support consistency.
Kelley Create appears positioned for Cloud Migration Projects with Budget Friendly, while Technology By Design shows stronger alignment for Cloud Migration Projects under a Standard MSP Pricing pricing structure.
Customer sentiment themes are derived from publicly available review signals, service positioning, and managed IT support categories.
Technology By Design currently holds a higher trust score of 59/100 compared with 47/100 for Kelley Create.
Kelley Create shows a technical expertise score of 70/100 and support responsiveness score of 70/100, while Technology By Design scores 70/100 for technical depth and 70/100 for operational support responsiveness. These scoring differences may reflect variations in infrastructure management complexity, troubleshooting capability, cloud operations maturity, and overall managed IT execution quality.
Kelley Create currently maintains an average rating of 5.0/5 across 3 customer reviews, while Technology By Design shows 4.5/5 across 26 customer reviews. Communication scoring of 70/100 versus 70/100 also highlights comparative responsiveness, issue clarity, and long-term customer interaction quality.
Kelley Create appears more aligned for Cloud Migration Projects, while Technology By Design shows stronger positioning for Cloud Migration Projects. Security readiness scoring of 70/100 versus 70/100.
Reviewing providers like Kelley Createand Technology By Design side-by-side can help organizations identify which MSP aligns best with their technology requirements, security priorities, and business growth plans. For specific company information visit the MSP website(s) below.
