Rogue Tech Pros currently shows stronger trust indicators (99/100) and overall platform reputation signals. New Fathom IT has a larger review footprint (97 reviews) which may indicate broader market experience and customer engagement.
| Feature | New Fathom IT | Rogue Tech Pros |
|---|---|---|
| Customer Rating | ⭐ 4.9/5 | ⭐ 5.0/5 |
| AI Trust Score | 99/100 | 99/100 |
| Total Reviews | 97 | 93 |
| Location | Bend | Medford |
| Best Company Size | Enterprise MSP | Enterprise MSP |
| Estimated Pricing Tier | Premium MSP Pricing | Premium MSP Pricing |
| Best Suited For |
Cybersecurity-Focused Businesses
|
Cybersecurity-Focused Businesses
|
| AI Evaluation | Competitive alternative | Competitive alternative |
| Support Responsiveness | 70/100 | 85/100 |
| Communication Quality | 70/100 | 85/100 |
| Technical Expertise | 70/100 | 70/100 |
| Client Relationship Score | 90/100 | 90/100 |
| Cybersecurity Readiness | 90/100 | 90/100 |
| Recommended |
New Fathom IT holds the stronger overall trust position with a 99/100 trust score. Security scoring shows New Fathom IT at 90/100 versus 90/100 for Rogue Tech Pros, highlighting measurable differences in cybersecurity readiness and infrastructure protection maturity.
Rogue Tech Pros currently leads customer satisfaction with an average rating of 5.0/5. Communication scoring places New Fathom IT at 70/100 compared with 85/100 for Rogue Tech Pros, reflecting differences in responsiveness, clarity, and ongoing client interaction quality. Relationship management scores of 90/100 and 90/100 also indicate varying approaches to long-term customer engagement and account support.
New Fathom IT has accumulated 97 customer reviews, indicating stronger public visibility and broader customer exposure. Technical expertise scoring places New Fathom IT at 70/100 versus 70/100 for Rogue Tech Pros, highlighting differences in infrastructure expertise, troubleshooting capability, and managed IT operational depth. Support responsiveness scores of 70/100 and 85/100 further reflect differences in helpdesk execution, ticket handling, and operational support consistency.
New Fathom IT appears positioned for Cybersecurity-Focused Businesses with Premium MSP Pricing, while Rogue Tech Pros shows stronger alignment for Cybersecurity-Focused Businesses under a Premium MSP Pricing pricing structure.
Customer sentiment themes are derived from publicly available review signals, service positioning, and managed IT support categories.
Rogue Tech Pros currently holds a higher trust score of 99/100 compared with 99/100 for New Fathom IT.
New Fathom IT shows a technical expertise score of 70/100 and support responsiveness score of 70/100, while Rogue Tech Pros scores 70/100 for technical depth and 85/100 for operational support responsiveness. These scoring differences may reflect variations in infrastructure management complexity, troubleshooting capability, cloud operations maturity, and overall managed IT execution quality.
New Fathom IT currently maintains an average rating of 4.9/5 across 97 customer reviews, while Rogue Tech Pros shows 5.0/5 across 93 customer reviews. Communication scoring of 70/100 versus 85/100 also highlights comparative responsiveness, issue clarity, and long-term customer interaction quality.
New Fathom IT appears more aligned for Cybersecurity-Focused Businesses, while Rogue Tech Pros shows stronger positioning for Cybersecurity-Focused Businesses. Security readiness scoring of 90/100 versus 90/100.
Reviewing providers like New Fathom ITand Rogue Tech Pros side-by-side can help organizations identify which MSP aligns best with their technology requirements, security priorities, and business growth plans. For specific company information visit the MSP website(s) below.
