Roan Solutions currently shows stronger trust indicators (85/100) and overall platform reputation signals. Roan Solutions has a larger review footprint (23 reviews) which may indicate broader market experience and customer engagement.
| Feature | Roan Solutions | The Navicon Group |
|---|---|---|
| Customer Rating | ⭐ 5.0/5 | ⭐ 3.8/5 |
| AI Trust Score | 85/100 | 67/100 |
| Total Reviews | 23 | 13 |
| Location | Cambridge | Brockton |
| Best Company Size | Small MSP | Small MSP |
| Estimated Pricing Tier | Budget Friendly | Budget Friendly |
| Best Suited For |
Cybersecurity-Focused Businesses
|
Cybersecurity-Focused Businesses
|
| AI Evaluation | ✅ Stronger trust signals | Competitive alternative |
| Support Responsiveness | 85/100 | 70/100 |
| Communication Quality | 85/100 | 85/100 |
| Technical Expertise | 90/100 | 70/100 |
| Client Relationship Score | 80/100 | 70/100 |
| Cybersecurity Readiness | 70/100 | 90/100 |
| Recommended | 🏆 Recommended Match |
Roan Solutions holds the stronger overall trust position with a 85/100 trust score. Security scoring shows Roan Solutions at 70/100 versus 90/100 for The Navicon Group, highlighting measurable differences in cybersecurity readiness and infrastructure protection maturity.
Roan Solutions currently leads customer satisfaction with an average rating of 5.0/5. Communication scoring places Roan Solutions at 85/100 compared with 85/100 for The Navicon Group, reflecting differences in responsiveness, clarity, and ongoing client interaction quality. Relationship management scores of 80/100 and 70/100 also indicate varying approaches to long-term customer engagement and account support.
Roan Solutions has accumulated 23 customer reviews, indicating stronger public visibility and broader customer exposure. Technical expertise scoring places Roan Solutions at 90/100 versus 70/100 for The Navicon Group, highlighting differences in infrastructure expertise, troubleshooting capability, and managed IT operational depth. Support responsiveness scores of 85/100 and 70/100 further reflect differences in helpdesk execution, ticket handling, and operational support consistency.
Roan Solutions appears positioned for Cybersecurity-Focused Businesses with Budget Friendly, while The Navicon Group shows stronger alignment for Cybersecurity-Focused Businesses under a Budget Friendly pricing structure.
Customer sentiment themes are derived from publicly available review signals, service positioning, and managed IT support categories.
Roan Solutions currently holds a higher trust score of 85/100 compared with 67/100 for The Navicon Group.
Roan Solutions shows a technical expertise score of 90/100 and support responsiveness score of 85/100, while The Navicon Group scores 70/100 for technical depth and 70/100 for operational support responsiveness. These scoring differences may reflect variations in infrastructure management complexity, troubleshooting capability, cloud operations maturity, and overall managed IT execution quality.
Roan Solutions currently maintains an average rating of 5.0/5 across 23 customer reviews, while The Navicon Group shows 3.8/5 across 13 customer reviews. Communication scoring of 85/100 versus 85/100 also highlights comparative responsiveness, issue clarity, and long-term customer interaction quality.
Roan Solutions appears more aligned for Cybersecurity-Focused Businesses, while The Navicon Group shows stronger positioning for Cybersecurity-Focused Businesses. Security readiness scoring of 70/100 versus 90/100.
Reviewing providers like Roan Solutionsand The Navicon Group side-by-side can help organizations identify which MSP aligns best with their technology requirements, security priorities, and business growth plans. For specific company information visit the MSP website(s) below.
