Locknet Managed IT currently shows stronger trust indicators (84/100) and overall platform reputation signals. Locknet Managed IT has a larger review footprint (31 reviews) which may indicate broader market experience and customer engagement.
| Feature | Locknet Managed IT | Xigent |
|---|---|---|
| Customer Rating | ⭐ 5.0/5 | ⭐ 5.0/5 |
| AI Trust Score | 84/100 | 47/100 |
| Total Reviews | 31 | 5 |
| Location | Burnsville | Minnetonka |
| Best Company Size | Large National MSP | Large National MSP |
| Estimated Pricing Tier | Budget Friendly | Budget Friendly |
| Best Suited For |
Enterprise Organizations
|
Enterprise Organizations
|
| AI Evaluation | ✅ Stronger trust signals | Competitive alternative |
| Support Responsiveness | 70/100 | 70/100 |
| Communication Quality | 70/100 | 70/100 |
| Technical Expertise | 70/100 | 70/100 |
| Client Relationship Score | 90/100 | 70/100 |
| Cybersecurity Readiness | 70/100 | 70/100 |
| Recommended | 🏆 Recommended Match |
Locknet Managed IT holds the stronger overall trust position with a 84/100 trust score. Security scoring shows Locknet Managed IT at 70/100 versus 70/100 for Xigent, highlighting measurable differences in cybersecurity readiness and infrastructure protection maturity.
Locknet Managed IT currently leads customer satisfaction with an average rating of 5.0/5. Communication scoring places Locknet Managed IT at 70/100 compared with 70/100 for Xigent, reflecting differences in responsiveness, clarity, and ongoing client interaction quality. Relationship management scores of 90/100 and 70/100 also indicate varying approaches to long-term customer engagement and account support.
Locknet Managed IT has accumulated 31 customer reviews, indicating stronger public visibility and broader customer exposure. Technical expertise scoring places Locknet Managed IT at 70/100 versus 70/100 for Xigent, highlighting differences in infrastructure expertise, troubleshooting capability, and managed IT operational depth. Support responsiveness scores of 70/100 and 70/100 further reflect differences in helpdesk execution, ticket handling, and operational support consistency.
Locknet Managed IT appears positioned for Enterprise Organizations with Budget Friendly, while Xigent shows stronger alignment for Enterprise Organizations under a Budget Friendly pricing structure.
Customer sentiment themes are derived from publicly available review signals, service positioning, and managed IT support categories.
Locknet Managed IT currently holds a higher trust score of 84/100 compared with 47/100 for Xigent.
Locknet Managed IT shows a technical expertise score of 70/100 and support responsiveness score of 70/100, while Xigent scores 70/100 for technical depth and 70/100 for operational support responsiveness. These scoring differences may reflect variations in infrastructure management complexity, troubleshooting capability, cloud operations maturity, and overall managed IT execution quality.
Locknet Managed IT currently maintains an average rating of 5.0/5 across 31 customer reviews, while Xigent shows 5.0/5 across 5 customer reviews. Communication scoring of 70/100 versus 70/100 also highlights comparative responsiveness, issue clarity, and long-term customer interaction quality.
Locknet Managed IT appears more aligned for Enterprise Organizations, while Xigent shows stronger positioning for Enterprise Organizations. Security readiness scoring of 70/100 versus 70/100.
Reviewing providers like Locknet Managed ITand Xigent side-by-side can help organizations identify which MSP aligns best with their technology requirements, security priorities, and business growth plans. For specific company information visit the MSP website(s) below.
