ZeroFox currently shows stronger trust indicators (83/100) and overall platform reputation signals. Captiva Solutions, LLC has a larger review footprint (24 reviews) which may indicate broader market experience and customer engagement.
| Feature | Captiva Solutions, LLC | ZeroFox |
|---|---|---|
| Customer Rating | ⭐ 4.9/5 | ⭐ 5.0/5 |
| AI Trust Score | 77/100 | 83/100 |
| Total Reviews | 24 | 15 |
| Location | Hyattsville | Baltimore |
| Best Company Size | Mid-Size MSP | Mid-Size MSP |
| Estimated Pricing Tier | Standard MSP Pricing | Standard MSP Pricing |
| Best Suited For |
Cybersecurity-Focused Businesses
|
Cybersecurity-Focused Businesses
|
| AI Evaluation | Competitive alternative | ✅ Stronger trust signals |
| Support Responsiveness | 70/100 | 70/100 |
| Communication Quality | 70/100 | 70/100 |
| Technical Expertise | 70/100 | 70/100 |
| Client Relationship Score | 80/100 | 70/100 |
| Cybersecurity Readiness | 90/100 | 90/100 |
| Recommended | 🏆 Recommended Match |
ZeroFox holds the stronger overall trust position with a 83/100 trust score. Security scoring shows Captiva Solutions, LLC at 90/100 versus 90/100 for ZeroFox, highlighting measurable differences in cybersecurity readiness and infrastructure protection maturity.
ZeroFox currently leads customer satisfaction with an average rating of 5.0/5. Communication scoring places Captiva Solutions, LLC at 70/100 compared with 70/100 for ZeroFox, reflecting differences in responsiveness, clarity, and ongoing client interaction quality. Relationship management scores of 80/100 and 70/100 also indicate varying approaches to long-term customer engagement and account support.
Captiva Solutions, LLC has accumulated 24 customer reviews, indicating stronger public visibility and broader customer exposure. Technical expertise scoring places Captiva Solutions, LLC at 70/100 versus 70/100 for ZeroFox, highlighting differences in infrastructure expertise, troubleshooting capability, and managed IT operational depth. Support responsiveness scores of 70/100 and 70/100 further reflect differences in helpdesk execution, ticket handling, and operational support consistency.
Captiva Solutions, LLC appears positioned for Cybersecurity-Focused Businesses with Standard MSP Pricing, while ZeroFox shows stronger alignment for Cybersecurity-Focused Businesses under a Standard MSP Pricing pricing structure.
Customer sentiment themes are derived from publicly available review signals, service positioning, and managed IT support categories.
ZeroFox currently holds a higher trust score of 83/100 compared with 77/100 for Captiva Solutions, LLC.
Captiva Solutions, LLC shows a technical expertise score of 70/100 and support responsiveness score of 70/100, while ZeroFox scores 70/100 for technical depth and 70/100 for operational support responsiveness. These scoring differences may reflect variations in infrastructure management complexity, troubleshooting capability, cloud operations maturity, and overall managed IT execution quality.
Captiva Solutions, LLC currently maintains an average rating of 4.9/5 across 24 customer reviews, while ZeroFox shows 5.0/5 across 15 customer reviews. Communication scoring of 70/100 versus 70/100 also highlights comparative responsiveness, issue clarity, and long-term customer interaction quality.
Captiva Solutions, LLC appears more aligned for Cybersecurity-Focused Businesses, while ZeroFox shows stronger positioning for Cybersecurity-Focused Businesses. Security readiness scoring of 90/100 versus 90/100.
Reviewing providers like Captiva Solutions, LLCand ZeroFox side-by-side can help organizations identify which MSP aligns best with their technology requirements, security priorities, and business growth plans. For specific company information visit the MSP website(s) below.
