10D Tech (Portland) - 5.0/5 Rated MSP Reviews & Services

10D Tech - Portland IT and Cybersecurity Solutions is a Balanced MSP based in Portland, holding a 5.0/5 rating across 20 reviews. Customers most often mention Fast response times, Helpful support team, Strong communication, Exceptional customer satisfaction. Best suited for 1-25 employees (small business) organizations seeking high-touch IT support.
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⭐ 5 (20 reviews) AI Trust Score: 84/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
85/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
85/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model High-touch
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for 10D Tech

84
Trust Score
21
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

Portland, Oregon

10D Tech Quotes?

Operational Assessment summary

Operational Scoring

85
Support
85
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Fast response times
Helpful support team
Strong communication
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Helpful support team
Fast response times
Strong communication
tech
always

AI Review Intelligence Summary

Based on 21 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention helpful support, responsive support, strong communication.

Customer Review Highlights

Frank Montgomery

Steve and Dave are the best! They are very detailed and clear in their communication. Customer service and my satisfaction is their top priority. I highly recommend....

Rachell Hoffman

I love 10D. They are always very responsive to our questions and/or needs. The support staff is always helpful and explains issue in way that is easy to understand....

Robin Grant

Very quick and professional in solving my issue....

LA B

Thank you to 10D Tech for their prompt response by live, local professionals who were able to solve my tech issue within 2 hours! Thank you!...

Kristina Mainord

Scott was very helpful and patient with me!...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • Businesses needing highly responsive support
  • 1-25 employees (small business) organizations seeking managed IT services

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