📈 AI Insights
Trust Score
Analyzed Reviews
😊 Positive: 100
😐 Neutral: 0
😠 Negative: 0
About BlackPoint IT Services
BlackPoint IT Services is a managed IT service provider based in Portland, Oregon, offering technology solutions for businesses of various sizes. Providers in this region typically support industries such as healthcare, finance, legal services, and small-to-mid-sized enterprises that require reliable IT infrastructure and cybersecurity protection.
Businesses evaluating BlackPoint IT Services should consider factors such as service responsiveness, cybersecurity capabilities, pricing structure, and industry expertise. Local MSPs often provide faster on-site support and a better understanding of regional business requirements.
📝 AI Review Summary
BlackPoint IT consistently delivers exceptional IT support with a strong focus on customer service, responsiveness, and technical expertise. Customers praise the friendly, knowledgeable staff who provide quick and effective solutions, often going above and beyond expectations. The company is highly recommended for its reliability, professionalism, and passion for helping clients resolve both complex and routine IT issues. With a proven track record spanning over 20 years, BlackPoint IT remains a trusted partner for businesses seeking top-notch IT services and support.
Our Analysis of BlackPoint IT Services
Based on available data, customer reviews, and service offerings, BlackPoint IT Services appears to provide managed IT services focused on reliability, support quality, and business continuity. Companies in Portland often prioritize providers that offer proactive monitoring, fast response times, and strong cybersecurity practices.
Strengths
- Local presence in Portland for faster support
- Managed IT and support services for business continuity
- Focus on cybersecurity and infrastructure stability
Considerations
- Pricing may vary depending on service scope
- Businesses should confirm SLA terms and response times
- Compare with similar providers before final decision
Best For
BlackPoint IT Services is generally a good fit for small to mid-sized businesses looking for ongoing IT support, cybersecurity services, and scalable infrastructure solutions in Portland.
How to Choose Between BlackPoint IT Services and Other MSPs
When comparing BlackPoint IT Services with other providers in Portland, businesses should evaluate:
- Response times and availability (24/7 vs business hours)
- Cybersecurity capabilities and compliance support
- Scalability of services as your business grows
- Customer reviews and satisfaction levels
- Transparency in pricing and contracts
CompareMSP helps simplify this process by allowing you to evaluate multiple providers side-by-side and request quotes directly from top-rated MSPs in your area.
FAQs about BlackPoint IT Services
BlackPoint IT Services provides Managed IT Services, .
BlackPoint IT Services is based in Portland, Oregon.
You can contact them via phone or request a quote using the form on this page.
Pricing Insights
Managed IT service pricing in Portland typically depends on the size of your business, number of users, and level of support required. While exact pricing for BlackPoint IT Services may vary, industry benchmarks include:
- $100 to $250 per user per month for fully managed IT services
- $75 to $150 per device per month
- $100 to $200 per hour for on-demand IT support
Businesses should request a custom quote to understand exact costs and compare pricing across multiple providers to ensure the best value.
Reviews
Number of reviews : 31
I am thoroughly impressed with the exceptional service and support provided by BlackPoint IT. Every interaction with their professional and friendly staff has been outstanding. Highly recommended!
We have used BlackPoint IT as our IT group for many years. I've had major IT issues as well as just "dumb" things that come up with my computer or computer programs that I need help with...and they are always terrific. They answer calls …
I have worked with BlackPoint for over 20 years. Their service is top notch. The people are great to work with.
Stephen was super friendly and very helpful. He went above and beyond!
Excellent customer service and customer satisfaction.
James Whitted was excellent in helping me reset password for secure remote access from home!
Fred was great and you can tell he takes pride in helping the customer solve their problems. I appreciate doing business with people that have passion for what they do.
Great and responsive service!
Bohan is crazy fast and good! I am impressed with Bohan and Blackpoint! Thank you!
Alex was patient and resolved our issue quickly.
David Kirkland was outstanding. He had my laptop up and running in no time. I appreciate the one-day turnaround on the service requested. I was able to go home that evening, log in, and complete my tasks for the day. Everything worked out as envisioned. It would not have been that way without David's availability.
The staff in Tucson is amazing. Mark, Scott and Joe are the best! When I have worked with Phoenix office also they are also amazing. This company is always here to help with anything. Thank you BlackPoint for all your help! I look forward to working with you going forward.
As always great service and quick responses. I have not been let down at all by Blackpoint IT , they are my go to vendor for IT related issues and projects.
Very good service. The tech comes on time, and he is very knowledgeable.
Thank you.
Thank you for your support!
Helped me a lot. :)
Prompt, polite, and effective. Thank you.
VERY HELPFUL, FRIENDLY AND PATIENT WITH ME.
We so appreciated having the technician call and talk me through resetting the phone system, avoiding a service charge. Thanks! :)
Austin solved original issue and beyond.
Very quick and with minimal input.
Awesome response team!
I recently received crazy good service from Matthew
Blackpoint is the best in the biz. They have saved me many times. I would recommend 100% for your business.
Your response time is always very quick and your technician today was knowledgeable and friendly!
Have to use them since they bought Agility Communications. Opened a couple of service tickets only to find they would work them and then not lock or log off the server when they finished. Called and spoke to the service manager who …
Always very helpful and a great team to work with!
Jeff is the best! He always fixes any issues that we may have. We couldn't have a better IT guy.
Responsiveness, Quality, Professionalism, Value
Joe was efficient and very pleasant to work with! Very pleased with the swiftness of the response and replacement of dead phone set!
Kevin at BlackPoint went above and beyond by providing crazy good, tech-savvy assistance in setting me up for remote work.
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