📈 AI Insights
Trust Score
Analyzed Reviews
😊 Positive: 100
😐 Neutral: 0
😠 Negative: 0
About 12 Points Technologies
12 Points Technologies is a managed IT service provider based in Omaha, Nebraska, offering technology solutions for businesses of various sizes. Providers in this region typically support industries such as healthcare, finance, legal services, and small-to-mid-sized enterprises that require reliable IT infrastructure and cybersecurity protection.
Businesses evaluating 12 Points Technologies should consider factors such as service responsiveness, cybersecurity capabilities, pricing structure, and industry expertise. Local MSPs often provide faster on-site support and a better understanding of regional business requirements.
📝 AI Review Summary
12 Points Technologies is a highly recommended IT service provider known for exceptional service quality, expert knowledge, and rapid responsiveness. Customers praise their comprehensive IT solutions, including network security, phone systems, and video surveillance, highlighting seamless installations and minimal downtime. The company offers competitive pricing on equipment and maintains a customer-first approach, ensuring friendly and professional interactions. With over two decades of experience, 12 Points consistently exceeds expectations by delivering reliable, knowledgeable, and patient support, making them a trusted partner for businesses seeking dependable IT management and physical security services.
Our Analysis of 12 Points Technologies
Based on available data, customer reviews, and service offerings, 12 Points Technologies appears to provide managed IT services focused on reliability, support quality, and business continuity. Companies in Omaha often prioritize providers that offer proactive monitoring, fast response times, and strong cybersecurity practices.
Strengths
- Local presence in Omaha for faster support
- Managed IT and support services for business continuity
- Focus on cybersecurity and infrastructure stability
Considerations
- Pricing may vary depending on service scope
- Businesses should confirm SLA terms and response times
- Compare with similar providers before final decision
Best For
12 Points Technologies is generally a good fit for small to mid-sized businesses looking for ongoing IT support, cybersecurity services, and scalable infrastructure solutions in Omaha.
How to Choose Between 12 Points Technologies and Other MSPs
When comparing 12 Points Technologies with other providers in Omaha, businesses should evaluate:
- Response times and availability (24/7 vs business hours)
- Cybersecurity capabilities and compliance support
- Scalability of services as your business grows
- Customer reviews and satisfaction levels
- Transparency in pricing and contracts
CompareMSP helps simplify this process by allowing you to evaluate multiple providers side-by-side and request quotes directly from top-rated MSPs in your area.
FAQs about 12 Points Technologies
12 Points Technologies provides Managed IT Services, .
12 Points Technologies is based in Omaha, Nebraska.
You can contact them via phone or request a quote using the form on this page.
Pricing Insights
Managed IT service pricing in Omaha typically depends on the size of your business, number of users, and level of support required. While exact pricing for 12 Points Technologies may vary, industry benchmarks include:
- $100 to $250 per user per month for fully managed IT services
- $75 to $150 per device per month
- $100 to $200 per hour for on-demand IT support
Businesses should request a custom quote to understand exact costs and compare pricing across multiple providers to ensure the best value.
Reviews
Number of reviews : 25
12 Points has been a lifesaver for our small office! They keep our network safe and secure, and their response time for when we have issues is amazingly quick. Highly recommend 12 Points for any technology needs!
12 Points has been a great partner for InSearch for over 20 years. Appreciate their dedication and quick service.
We have used Twelve Points services for over 10 years. They are responsive and easy to work with. Tony Cody has built a strong team that has comprehensive knowledge of IT systems and current trends.
12 Points has been a fantastic vendor for us! They have been able to get us some of the best pricing on our networking equipment, their customer service has been nothing but great, and I know that if I ever have issues, they will personally …
Working with 12 Points Technologies has been a fantastic experience. They handled the installation of our network, phone system, and video security seamlessly. The implementation of Webex Calling by their team has proven to be exceptionally …
We have found 12 Points to be very responsive to our questions and issues. Anytime we email, we have a response within moments. And it a site visit is required, we never have to wait. The 12 Points team is no only responsive, professional, and skilled, but very friendly too!
We have been working with 12 points for about 2 years after having issues with our previous MSP provider. Tony/Eric and the rest of the team have been great to work with. Very glad to be with a customer first company. To anyone thinking about switching, I highly recommend their services.
Your business will benefit by having 12Points manage your IT. We haven't stumped 'em yet. And they are super-responsive, patient(!), and friendly!
Working with Tony, Eric, and the entire personnel at 12 Points is an absolute pleasure. They have been courteous, professional, and accommodating, and they have worked assiduously to ensure that we have the required technology to meet our needs.
We recently started working with the team at 12 Points and are very happy with our decision! During our busy tax season (the busiest we've had), we could always count on 12 Points to be there anytime we needed them. We can't afford downtime and I'm happy to say that we didn't have ANY downtime the entire season! Kudos!
12 Points Technologies did an excellent job setting us up with our business phone system and camera system! Highly recommend!
Very nice people who protect your data.
Working with 12 points has been absolutely amazing! Anytime that you switch companies you always have a little worry on how it will all turn out! With 12 points I knew right away we were in GREAT hands. If anything this company goes out of …
I've been working with Eric and Jerrold for about 4 months now and have nothing but good things to say about them. They go above and beyond trying to help us keep our technology up to date and running smoothly. I would highly recommend them for any IT need that should arise.
Fantastic!! Great customer service and wonderful to work with!
Exceeded our expectations, 12 Points Technologies knew exactly what we needed for security at our business. The customer service and installation went smoothly and we are thrilled with the quality of the security cameras, highly recommend Bailey and the team.
Fast, friendly, and professional service everytime.
SUPERFAST RESPONSE AND EXCELLENT SERVICE ! THANKS AGAIN!
Used 12 Points at work to change over our phone system and Eric was really helpful and friendly! The technicians who trained us really knew their stuff and explained everything in a way that we could easily understand. Highly recommend!
12 Points installed all our tech and serves as our IT department as well. Everyone there is friendly and responsive. Jerold is our awesome IT guy. I can't think of anything else I could want in a tech company.
Everyone is super helpful and very nice.
I recently worked with these guys & they are a wonderful IT company! Very knowledgeable, professional, and responsive. I would highly recommend them for any of your IT or physical security needs.
Exceptional managed IT provider. The team is knowledgeable, responsive, and highly professional. They make technology seamless and reliable.
Services
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