Ascend Technology Group

I was able to set up an appointment time that worked best with my schedule. Seth was very patient and continued to work on the task until my problem was resolved. I'm glad I can always depend on Ascend to help me work smarter, not harder, by making sure I have the business tools I need!

We have been using Ascend Technology Group for years and are very pleased with their service. No matter what issue we are having, they are always able to resolve it quickly. Every employee that works there is extremely friendly and …

Ascend has been handling our company's managed IT for the last year and are doing an amazing job. They are so responsive, knowledgeable, and friendly and we feel like they are an extension of our own company and team. For a small business, …

Roy is the best! He took the time to explain what he was doing before making any changes and walked me through what I could do on my end if an issue came up later. He was positive, patient, and incredibly helpful the entire time. It was …

Provides exceptional service! Much better than the local IT firm we previously used. Ascend's technicians never seem to have a bad day. They truly seem happy to help! We've experienced quick delivery on all our IT service needs. Their level …

Ascend has been an incredible partner for Franchise Fastlane. We have a complex user base and the response times and support levels have been the best I've ever experienced!

We hired Ascend to provide managed IT services and work with us on improving our cybersecurity. They have been outstanding to work with all the way through a very complicated process. Their people are very knowledgeable and their support …

Ascend has been truly wonderful to work with and we couldn't be more appreciative of them!

I have had many technical issues while working and Ascend has been expeditious in resolving my problems. They’ve never let me or our organization down. You’ll be in good hands with their services.

Ascend provides professional services "with a heart." They are very good at fixing your broken technology, but they also genuinely care about the success of their clients. The desire to make technology work for your business is mixed with a …

As a small business we have focused on providing service to our clients utilizing technology more this year than ever before. We were well prepared by the Ascend team and have never missed a beat in our ability to meet client needs. We …

Ascend Technology Group walked our company through a transition of local hosted email and file server platform to the Microsoft 365 cloud platform. The Ascend team worked with us for the duration of the migration process and provided a …

I worked with three different Ascend professionals in the course of getting everything set up (only because I am particular about certain things). Every single one of them was responsive, knowledgeable, quick, and generally proficient in …

Ascend has been our IT company for several years. They are always quick to respond, very knowledgeable, and super helpful. Each person I’ve spoken with genuinely seems to love the job.

The team at Ascend is always happy to help whenever needed. I have always had a great experience calling in for support or troubleshooting. They played a crucial role in getting our office set up and continue to provide excellent customer service.

I felt kind of foolish pulling Ascend in for support. I tried to fix the problem on my own, but I was getting frustrated, and I couldn't figure things out. They were understanding and fixed the problem quickly and professionally. They …

Ascend...is there any other way? These guys are incredible! If your business needs help with internal technology, there just couldn't be a better place than Ascend. Roy is beyond helpful, as is everyone we work with over there. For Christ For the City Intl trust is important...we trust Ascend!

If your looking for a company with great customer service, timely support and knowledgeable experts, look no further! The team over at Ascend are a joy to work with and always respectful no matter the task. We have our fair share of needs …

It is difficult to find a new IT company. We interviewed several local IT companies and found that ASCEND understood our unique needs. The transition went smoothly, and we are delighted with their services, Customer Service has been very …

We are excited about our recent partnership with Ascend Technology Group. They have helped us smoothly transition from another service provider. We have received excellent customer service, they respond promptly to our issues and questions …

The Ascend technology group have been extremely nice and helpful with setting everything up for me. They are extremely fast with responding to created tickets and then go above and beyond to solve an issue. I have dealt with Ken multiple times now and each time he was really nice, professional and fixed issues I didn't even notice.

Roy saved the day, again! Thank you, Sir, for your help with fixing all of my problems! The world could use 100 more of you!

Very pleased with our partnership with Ascend. The entire team goes above and beyond to make sure our technology needs are met on a daily basis. We would not be able to operate in our most efficient ways without their support.

I have worked with countless Manage Service Providers over the years, and Ascend is by far the most professional, courteous and prompt group of experts that I have ever come across. I always know that any issues that I do have related to …

Ascend is consistently reliable and always on top of my support requests. I appreciate the automated acknowledgments followed by the quick turnaround on every support need I submit.

We have been so impressed with the level of service from Ascend. From setting up with all of the hardware we need, to helping us with software installations, the team has been responsive, friendly, and so helpful! We've sought their …

Ascend Technology Group is the best managed IT services I've ever worked with. They are an amazing backup to my small IT department and I always have the piece of mind that they will be able to solve anything I can't, or take things off my plate if I don't have time.

At the recommendation of a friend, we used Ascend to guide our move from a file server to a SharePoint environment as well as handling our various software licenses, help desk and online security. We have been extremely pleased with our …

"Experience unparalleled responsiveness with Ascend. Ascend has an exceptional customer service team that is dedicated to promptly addressing every request. You can count on their knowledgeable and efficient staff to deliver excellence every step of the way!"

Ascend has been fantastic to work with. They have helped streamlined our tech and I would highly recommend to any other business owner on the fence.