📈 AI Insights
Trust Score
Analyzed Reviews
😊 Positive: 95
😐 Neutral: 5
😠 Negative: 0
About 24x7 I.T. Solutions, Inc.
24x7 I.T. Solutions, Inc. is a managed IT service provider based in Portland, Oregon, offering technology solutions for businesses of various sizes. Providers in this region typically support industries such as healthcare, finance, legal services, and small-to-mid-sized enterprises that require reliable IT infrastructure and cybersecurity protection.
Businesses evaluating 24x7 I.T. Solutions, Inc. should consider factors such as service responsiveness, cybersecurity capabilities, pricing structure, and industry expertise. Local MSPs often provide faster on-site support and a better understanding of regional business requirements.
📝 AI Review Summary
24x7 IT Solutions is highly praised for its exceptional service quality, responsiveness, and expertise. Customers consistently highlight the team's professionalism, quick problem resolution, and friendly support. The company effectively handles a wide range of IT issues, including remote access, software updates, and hardware troubleshooting, often resolving problems immediately or within minutes. Pricing is considered cost-effective, especially as an alternative to maintaining an in-house IT department. The customer experience is marked by patience, clear communication, and personalized assistance, fostering strong client trust and satisfaction. Overall, 24x7 IT Solutions stands out as a reliable, knowledgeable, and customer-centric IT service provider.
Our Analysis of 24x7 I.T. Solutions, Inc.
Based on available data, customer reviews, and service offerings, 24x7 I.T. Solutions, Inc. appears to provide managed IT services focused on reliability, support quality, and business continuity. Companies in Portland often prioritize providers that offer proactive monitoring, fast response times, and strong cybersecurity practices.
Strengths
- Local presence in Portland for faster support
- Managed IT and support services for business continuity
- Focus on cybersecurity and infrastructure stability
Considerations
- Pricing may vary depending on service scope
- Businesses should confirm SLA terms and response times
- Compare with similar providers before final decision
Best For
24x7 I.T. Solutions, Inc. is generally a good fit for small to mid-sized businesses looking for ongoing IT support, cybersecurity services, and scalable infrastructure solutions in Portland.
How to Choose Between 24x7 I.T. Solutions, Inc. and Other MSPs
When comparing 24x7 I.T. Solutions, Inc. with other providers in Portland, businesses should evaluate:
- Response times and availability (24/7 vs business hours)
- Cybersecurity capabilities and compliance support
- Scalability of services as your business grows
- Customer reviews and satisfaction levels
- Transparency in pricing and contracts
CompareMSP helps simplify this process by allowing you to evaluate multiple providers side-by-side and request quotes directly from top-rated MSPs in your area.
FAQs about 24x7 I.T. Solutions, Inc.
24x7 I.T. Solutions, Inc. provides Managed IT Services, .
24x7 I.T. Solutions, Inc. is based in Portland, Oregon.
You can contact them via phone or request a quote using the form on this page.
Pricing Insights
Managed IT service pricing in Portland typically depends on the size of your business, number of users, and level of support required. While exact pricing for 24x7 I.T. Solutions, Inc. may vary, industry benchmarks include:
- $100 to $250 per user per month for fully managed IT services
- $75 to $150 per device per month
- $100 to $200 per hour for on-demand IT support
Businesses should request a custom quote to understand exact costs and compare pricing across multiple providers to ensure the best value.
Reviews
Number of reviews : 109
Been using this company for a few years now and love having them as part of our extended team. Thanks for all the help and quick assistance when needed! They have been able to help us navigate the ever changing updates and needs associated …
John was very helpful and competent. He resolved my issue quickly and he was kind and professional the entire time.
Steve did a great job handling my Procore log in issue. I was able to give him the information he needed to handle it, and it was working when I returned to the office the next day. By the way, I really appriciate them taking calls and fixing most problems immediately!
I always have a great experience with 24x7. Dan was fast and efficient and fixed my issue with my remote desktop immediately.
24x7 IT Solutions provides top notch service. The team members are always friendly, fast to respond and easy to work with. Zach, Leo & Steve continue to go above & beyond to resolve any issues that we throw at them. Thank you!!
Chris was very helpful with solving my IT issue. My call was answered almost immediately and the issue was resolved in a matter of minutes. Very efficient and friendly. Thanks!
24x7 IT has the best customer service technicians. They were most recently very helpful with a Word document that was open and locked. I'm not a novice using Word but for whatever reason, I was having a problem. The tech at 24x7 was able to fix the issue right away. Thanks 24x7!
Cost effective way not to need an IT department in house. Allows all users on your network to use the same versions of programs, which when different versions/years are used can be problematic and expensive to correct. When questions arise, they are quick to respond and correct.
Michael was a great help and got me remote access to my computer in just a few minutes. Now I can stay safe at home in these icy conditions and still be productive!
24/7 is literally just that! Zach, Leo and Steve are truly amazing. I can't say enough about them. Professional and quick service. I wish I could give this company 10 stars. I appreciate your guys business and quick attention to our needs.
Zack was amazing! He contacted me within 30 minutes and was very efficient and friendly. He provided assurance that 24x7's antivirus protection is very robust. Much appreciated!
Thank you, Duane with Jupiter Hotel
Zack was very helpful and exhausted all possibilities to the issue of a laptop not connecting to the monitor.
Zach with 24x7 is so patient, kind, and thoughtful. He truly takes the time to thoroughly resolve our issues no matter how big or how small. 24x7 has a great team behind them!
Derrick did a great job of resolving my issue quickly and on time. Explained the reasoning behind the issue and what I can do in the future to fix it myself. Great job!
Randolph is always extremely helpful!
I just started my new job who uses this company yesterday and they have been so great. I have had to call them several times for various reasons the last 2 days. They are always quit at responding, professional and very patient. They …
Our company has worked with 24x7 for several years now. I have worked with many IT companies in the past, and no company even compares to 24x7. They are extremely quick to address tickets, take all problems seriously, and do not insult your …
These guys are awesome, they are very fast at any problem thrown at their way at any time of the day. They have helped with my desk top to my laptop. Top notch professional company. Thank you Chris
I highly recommend 24x7 I.T. Solutions as they are extremely helpful and responsive. I have found myself in some sticky situations and the team here can always accommodate my requests in a timely, professional manner. Thanks Chris for all the help with my requests!
Theodore was a gem! Theodore hasn't helped with our account in the past but was very quick to learn about us and fixed my email issue with my phone fast and with professionalism.
I was having issues with some updated and display settings. Messaged 24X7 IT and within minutes Steve was working on my problem. He was able to get my computer updated and the root cause fixed very quickly. 24X7 IT does a great job keeping our computers going!
We have been in business since 1999 and our business has used 24x7 I.T. Solutions, Inc. since 2017 when we decided our business needed professional IT help. They did a great job moving and setting up our operations to the Cloud and …
The infamous 'upgrade' got me again. Derrick was terrific - responded quickly to the trouble ticket, was easy to work with, and worked around my schedule. Relatively easy fix but done skillfully and with an appropriate sense of urgency.
Zachary was quick and efficient in figuring out my issue.
I rate him 5 stars. This is exactly the service I needed in order to get back to doing my job effectively! Thank you!
I called in a panic and Ronualdo G . was great and helped explain every thing in detail to reassure me that my computer issue was fine and there was nothing to be fixed and how to explain to my customer on how to reset their issue.
Bliss Roofing recently switched to 24x7 IT and so far it has been great! Everyone we have worked with has been knowledgeable, quick to respond, and so kind and patient with us. 5-Star Experience!
Steve was so helpful and kind with my audio issue on my computer. I am so grateful to be able to pick up the phone and know that my request will be handled quickly, efficiently, and in a way that makes me feel welcomed when I pick up the phone to ask for help. I couldn't ask for more with 24x7.
Zacharch Harrison is on a different level when it comes to IT support. Not only is he a wizard, but he doesn't make feel as incompetent as I know I am when it comes to these important functions. He relates to me on a personal level and …
I had issues with my emails vanishing from my inbox and Steve did a great job restoring my emails and making sure I was taken care of.
Never once have they not been able to help me, even in rush, super important jobs. Zach is amazing.
The folks at 24x7 are the most knowledgeable, responsive, and....this is important....PATIENT support team I have ever worked with and I've been working since before before computers were even a thing. To a person, they have been …
Zachary Is a lifesaver.. Any time an issue pops up he is there to fix it. Phone calls are answered quickly and issues are fixed even quicker!
24x7's whole support team is great to work with! Whenever I call they are quick to try finding the best way to solve my issue, whether its to show me how to keep it from happening or spending hours on the phone with a programs support.
Thank you all very much.
Called 24/7 LT Solutions about a printer connectivity issue
Steve was helping me out, but then I had to head out to another meeting. Steve then set me up with someone else to follow up with for later, but during my …
24x7 IT provides professional, knowledgeable, and timely support for my tech issues. They are reliable and available whenever I reach out. 5 star rating, for sure!
Ariel was so amazing and helped me quickly get my program to run properly again. I love 24x7 and how they are there to help in any situation I have had and we're so nice !
We have been using 24x7 for many years now. The tech support guys never disappoint. They are alway prompt and knowledgable, solving whatever we throw at them. Follow-up is fantastic, they always make sure the problem is solved. I no longer "dread" when something goes wrong with my computer.
24x7 I.T was incredible from start to finish. They helped with everything — from planning and coordination to the final touches. The team was professional, responsive, and made the whole process feel smooth and stress-free. I couldn’t be …
Pro Cyc, Inc. has been relying on 24x7 I.T. Solutions for a few years now. They provide nothing but the best quality professional I.T. support - which frees up our staff to do what we do best! …
Steve has done a wonderful job getting the business where I work back up and running on Quickbooks. He was very quick, professional, and provided me with information as he was fixing the problem. It's been fantastic to work with him. I would highly recommend 24X7 IT Solutions.
We have used 24x7 for several years and have always been impressed with their level of knowledge and customer service. Whenever we have a problem or questions they are quick to help us solve it.
Had a problem with documents not printing. Contacted 24x7 and Steve was assigned to fix my issue. He was calm, courteous, and very helpful. I usually dread tech support calls, but Steve made it a very pleasant experience. I would recommend 24x7 to anyone needing technical support.
Jeff does not have a google account but wanted me to post a 5 star review for him. His printer was not working, Zach was quick and professional and resolved all issues. Great job 24 X 7 IT!
Being that of a "Baby Boomer" there's nothing worse or stressful than having computer problems! 24x7 has been a great stress reliever...it's not my problem anymore! Thank you Zachary for knowing what a thing-a-ma-gig is and fixing it "Johnny on the spot."
Randolph did an amazing job, he was quick and I was able to get right back to work. Also very nice
My computer stopped working and Zachary was able to diagnose the problem without being able access it (it was unable to turn on) and talking the problem through with me. His diagnosis was correct and this ended up in a faster overall resolution to my problem.
24/7 has been great for our business! Alex and Lucas are very knowledgeable and helpful with great follow up on my tech questions! I wish all my calls for customer service were this easy!
24 x 7 has helped us for years and I always appreciate their response time. Chris was very professional and efficient handling my computer issue. Thanks Chris
Zach is GREAT - I am not too tech savvy and he NEVER makes me feel inadequate for this, he just fixes the problem laughs right along with me! Thankful for this!
Chris did a great job of fixing our computer issue and keeping up running perfectly today. We always appreciate 24X7 responsive and professional service. Many Thanks!!
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