Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 75%
😐 Neutral: 0%
😠 Negative: 25%
Dearborn, Michigan
Active Solutions Group Quotes?Based on 4 reviews averaging 4.0 stars, overall feedback is strong. Customers most often mention strong communication.
Remodeled the bathroom for our dental office. Beautiful work, great communication!!!...
One of the workers kept staining at my toddler daughter instead of working...
ASG has gone above and beyond to make sure that all of our IT needs are met at all times. The response time is impeccable and the customer service and knowledge that comes with the team at ASG is second to none. We are thankful to have them as part of our team at our company!...
Good company, reliable, can be trusted....
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
Ask questions, share experiences, or discuss Active Solutions Group.
Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.
Launch MSP ROI Calculator >>Compare trust scores, customer reviews, pricing signals, and managed IT services.