Active Solutions Group Dearborn - MSP Reviews, Trust Score & AI Analysis

Active Solutions Group operates as a Balanced MSP with notable strengths in Strong communication. The company appears best suited for 1-25 employees (small business) organizations seeking Standard IT support.
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⭐ 4.4 (9 reviews) AI Trust Score: 31/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
85/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Communication Quality
Operational Profile Balanced MSP

✨ AI Insights for Active Solutions Group

31
Trust Score
4
Analyzed Reviews

😊 Positive: 75%

😐 Neutral: 0%

😠 Negative: 25%

🌐 Visit Website

Dearborn, Michigan

Active Solutions Group Quotes?

Operational Overview summary

Operational Scoring

70
Support
85
Communication
70
Technical
70
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Strong communication

Most Common Customer Feedback Themes

Strong communication
remodeled
bathroom
dental
office

AI Review Intelligence Summary

Based on 4 reviews averaging 4.0 stars, overall feedback is strong. Customers most often mention strong communication.

Customer Review Highlights

ashley rivera

Remodeled the bathroom for our dental office. Beautiful work, great communication!!!...

Joshua

One of the workers kept staining at my toddler daughter instead of working...

krystle kaslowski

ASG has gone above and beyond to make sure that all of our IT needs are met at all times. The response time is impeccable and the customer service and knowledge that comes with the team at ASG is second to none. We are thankful to have them as part of our team at our company!...

Nancy Chou

Good company, reliable, can be trusted....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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